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Business Profile

RV Repair

Mobile RV Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called in early August to have a water heater replaced in my RV as it was leaking. I work on the road and live in my Rv so calling a mobile Rv service was the best option. The water heater was removed and patched then reinstalled. I also mentioned my water pressure was low so he also disassembled my water system to find the problem. He then removed all the factory valving and replaced SOME of them with valves that were not the same that he was able to find at a hardware store. He then left and said he would return to finish water system and replace the water heater. The water system is leaking and I have not had any of the leaks fixed nor did I receive a new water heater.
    On august 8th I received and invoice saying he had billed my Insurance 1938.43 dollars stating that he replaced my water heater and replaced all the valves and fixed my water system. None of this is true. I can no longer get ahold of him via phone.

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