We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Boutique

La Belle Boutique

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boutique.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 20th 2022 I made a purchase of ******** at La Belle Boutique in ******* *******. Included in that purchase was two years of free facial products. We were from ***** so, manager *************** **** agreed to ship the products to ***** for a cost of *****. We received the products and were very pleased. On February 2 I contacted Manager, *************** **** to receive my first year of guaranteed facial products. First, he tried to upsale by offering me better products.He would send me those and some of the other products for ****** shipping and handling. I denied and said please send the first years facial products as agreed upon. You sent me all those products in July for *****. Then, he said, ****** with 9.25%tax. I denied and then he said, send him the empty jars and he would refill them. There was nothing in our agreement about sending empty jars and refilling them. I told him that if he could not honor our agreement then I would have to turn him and his company into the BBB. He refused to comply to our agreement. Im reporting this so these unethical business behaviors do not harm other customers.

  • Initial Complaint

    Date:09/12/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    August 31, 2022Jackson, **, walked past business, handed a product and salesperson lured me into her store. (My son was with me.) After some deliberation, I regrettably purchased product made by Introstem. Further research proved the said Introstem product sales not reviewed positively nationwide and BBB. Very difficult to reach by phone, have requested (by text) refund. The said business La Belle Boutique is not listed online, phone number not local. The *******, ** storefront is being used for scamming opportunities. I would like a refund for my unopened product and would also like to warn potential victims.In addition, the instructions offered by the salesperson at La Belle Boutique are not consistent with those on the Introstem websitenor is there any guarantee offered as ************ (the salesperson) stated.

La Belle Boutique is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.