Reviews
This profile includes reviews for Action Furnace Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 14 Customer Reviews
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Review fromChris P
Date: 28/05/2023
5 starsChris P
Date: 28/05/2023
Action Furnace service is always top notch. Just had both furnaces and AC serviced. The tech Jeff Stromquist was excellent, diligent worker who answered all my questions and reviewed the service in detail
Action Furnace Inc.
Date: 29/05/2023
Thank you Chris for the kind words! We appreciate all the support!Review fromElizabeth G
Date: 03/05/2023
5 starsMy experience with the following Service Technicians from the Edmonton location were: EDWARD ******* on SAT APR 29/23 who did the Annual Membership servicing PETER ****** on MON MAY 1/23 who helped with the Price quote & Financing of the new Furnace AND MATT ******* * **** on WED MAY 3/23 who Installed the new Furnace were all very PERSONABLE, COURTEOUS, INFORMATIVE, PATIENT, PROFESSIONAL and overall EXCELLENT at their jobs. I felt very comfortable talking and asking them questions about their work and they never talked down to me. They were all very respectful and responsive, well mannered with great personalities. I believe they all deserve RECOGNITION for their expertise in their field for a job well done!!!! I feel blessed and beyond grateful for their service. GOD BLESS?????????????? ********* ******** ******* ******** *** ** ****Review fromDeinse P
Date: 22/12/2022
1 starCalled Action Furnace for an annual furnace inspection/clean. Technician arrived & said both heat exchangers were defective one had loose rivets and the other had a loose seal. He said there was a risk of a carbon monoxide leak & gave me 3 options, 1) do nothing, 2) replace heat exchanger ($3000) or 3) replace the furnace and offered to set up an appt for me to meet with a Comfort Advisor to discuss prices of a new furnace. I paid $140 for the inspection/clean & the invoice stated a full inspection had been completed, including the cleaning of the fire sensor. Heat exchanger defects were noted a fail at the ************** were some signs on the secondary heat exchanger that it was also starting to fail. There was no mention of a loose seal. I met with the Comfort Advisor & feeling stressed about potential *************** risks &/or that the furnace could stop working, booked an installation for the very next day ($6200). Later I had second thoughts so cancelled the install and made arrangements for a second opinion. Imagine my surprise when the technician showed me that the furnace hadnt been cleaned at all, even the fire sensor! He confirmed the primary heat exchanger didnt have rivets, it had screws, so there could not be a fail at the rivets. Nothing was loose. As for the secondary heat exchanger, there was a loose seal on the panel, he repaired in 60 seconds by simply removing the screw, flattening out the seal, and putting the s**** back on. There was no sign of anything starting to fail. The furnace is in top condition. I ******* been completely taken advantage of by Action Furnace and given inaccurate information in the hopes Id purchase a new furnace.I was reimbursed $140, after 20 minutes talking to a Manager. Id have a hard time recommending Action Furnace to anyone looking for an ****** *** ********* technician & find the wording on the website to be debatable Exceptionally Friendly, Well-******** *********Skilled Technicians.Review fromRushil B
Date: 06/09/2022
1 starRacially biased service personnel who seek to cheat non-white customers
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