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Business Profile

Mortgage Broker

True North Mortgage

Reviews

This profile includes reviews for True North Mortgage's headquarters and its corporate-owned locations. To view all corporate locations, see

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True North Mortgage has 11 locations, listed below.

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    Customer Review Ratings

    4.96/5 stars

    Average of 344 Customer Reviews

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    Review Details

    • Review fromJeren H

      Date: 19/04/2024

      5 stars
      I've heard about True North from a friend but I also did my research. I quickly got a call back from Himalaya who is vey friendly and knowledgeable. He helped us with pre-approval process and I started looking for a house. I also went to banks and compared the rates but overall True North was quicker to deal with and put more time into finding better rates and providing better options rather than banks were more after making the profit and locking us with a rate while it was fluctuating.Overall, very satisfied dealing with True North and I'm happy they took me seriously from the beginning. Himalaya was very responsive and transparent and got us a better deal!
    • Review fromJohn F

      Date: 18/04/2024

      5 stars
      My wife and I were recently on the **** for a new mortgage with the existing one's maturity day only a few weeks out. It was a scramble and in that process we met *******************, THINK Mortgage Specialist with True North Mortgage. Jheel was amazing. She was always available when we needed her, very patient with our million questions, and always polite and responsive. We appreciated the depth of her knowledge and, given that she was still in training, if there was an answer she needed to verify, she would typically turn it around in a matter of minutes. It was a great experience working with *******************. Thank you!
    • Review fromDavid T

      Date: 17/04/2024

      5 stars
      *************************, did an excellent job throughout the whole process to get me a mortgage on a leasehold house which no bank would want to mortgage. Very professional and guided us in each little problems with encounter. Thank you for your patience and devotion to help us achieve our goal.
    • Review fromBobbi U

      Date: 17/04/2024

      5 stars
      ***** was amazing. Made the process easy with minimal stress. She was always easy to contact for questions and said she will be there for further support if needed.
    • Review fromGary B

      Date: 13/04/2024

      5 stars
      I was in the market shopping for preapproval for a mortgage to purchase my first home. I submitted my application online through the True North portal in search of a good interest rate and preapproval. Within the next day, I received a telephone call and an email from *****************. During our conversation, she explained the process to me as well as what documents would be required. Being my first time attempting to obtain approval, I was a bit nervous about the process. I appreciated the fact that ***** made me feel comfortable and appreciated as well as going above and beyond.***** worked tirelessly on my application, whether it was after hours or on the weekend. Thank you very much for your hard work and for obtaining approval for my mortgage application. For anyone who is reading this review and is interested in getting preapproved for a mortgage, whether you are a first-time buyer or looking to renew your mortgage, I highly recommend *****.
    • Review fromGabriella B

      Date: 13/04/2024

      5 stars
      Every home buyer needs *********************.I found True North Mortgage from an online search and was interested in the low rates they were offering, thats when I met ****.From the gate, **** was knowledgeable, professional and dedicated to finding the best mortgage option for my home. He listened to my needs and worked closely with me through the entire process. Im so glad I found True North Mortgage, **** made the already stressful process of buying a home so much easier. He worked with me step by step making great suggestions and guiding me toward options that were good for me and my family.I couldnt have asked for a better broker.Thank you ****. Ill be sending anyone I know what wants to buy a home your way.
    • Review fromShafiq I

      Date: 10/04/2024

      5 stars
      We got our mortgage via True North Mortgage in March 2024. We were helped by *****. He was very knowleagable and helpful at each stage of the process. Thanks!
    • Review fromDavid M

      Date: 10/04/2024

      5 stars
      ***************** was our agent . I called in to check the rates and ended up signing a 5 year term with ***************** , True North , ***** took time and asked questions and enquired about my situation and my requirements and have advised and worked towards a good deal . She doesnt miss any details and respond quickly and also arranged a professional home appraisal for us . I have been buying/selling houses since 10 years . With ***** it is not stressful. Its a sweet ride . I have personally learned a lot and though I was a tough customer ***** handled very patiently. Thank you *****************
    • Review fromDanushka A

      Date: 08/04/2024

      5 stars
      ******** was great! I would highly recommend to any one True North Mortgage
    • Review fromGregory B

      Date: 05/04/2024

      5 stars
      I had the pleasure of getting my mortgage refinance through True North. The service offered by ****** was exceptional and I would definitely recommend him to all my friends and family looking for a mortgage solution.

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