Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Residential Air Conditioning Contractors

JPS Furnace & Air Conditioning

Reviews

Customer Review Ratings

4.97/5 stars

Average of 31 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDebbie S

    Date: 23/10/2024

    5 stars
    Oct 23/24 We just had our yearly maintenance done. *******, a fairly new *** employee, and yet again we are pleased. He came to our home was professional, knowledgeable and friendly. He answered all of our questions. Good luck ******* you have definitely made a great impression on ***** this was added to my ****** review from last year since I can't?? create a new one.****** *******
  • Review fromRick H

    Date: 24/07/2024

    5 stars
    Had *************** come out and do maintenance on our existing AC. The technician showed up on time. He performed the maintenance on the A/C and explained everything he was doing and why. He was very friendly and informative, and a true asset to the *** team. Thank you ... **********
  • Review fromDon K

    Date: 09/01/2024

    5 stars
    Very happy with the service. Phoned my problem in at 5:30 and got a call back that night at 7 PM.Did my service the next day at 1 PM. Very prompt and efficient.
  • Review fromChris P

    Date: 29/12/2023

    5 stars
    We recently had a heat pump and furnace installed and I was very pleased with the service at every step. Professional service that made every effort to ensure that I was happy with the product and the installation.
  • Review fromDean G

    Date: 29/12/2023

    5 stars
    Outstanding ********************* pre appointment text included a picture of the technician before arrival, which was a really nice touch.The technician *****, showed up on time. He performed the maintenance on the furnace explaining everything he was doing and why. He was very friendly and informative, and a true asset to the *** team. Thank you, and Happy New Year!!
  • Review fromDon K

    Date: 12/12/2023

    5 stars
    Thank you for the professional service.Report was excellent and detailed.
  • Review fromMryka H

    Date: 08/12/2023

    5 stars
    The *** project coordinator has performed well above and beyond the call of duty, maintaining excellent contact and very quickly answering all my questions. While work has not yet been completed as of this review, I look forward to continued excellent service and a long association over the life of the installation.
  • Review fromAdrian C

    Date: 09/11/2023

    5 stars
    Efficient and thorough. Have had service done by several of their technicians over past 5 years, and work performed is consistently.
  • Review fromKat F

    Date: 27/09/2023

    5 stars
    We had Sully troubleshoot our thermostat and he replaced it for only the cost of the service visit. He ensured that all was working before he left. Marvellous
  • Review fromHerman P

    Date: 14/09/2023

    5 stars
    Our experience with JPS has always been exceptional. Their technicians are very professional.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.