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Business Profile

Vehicle Transport

Alberta Auto Transport Limited

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vehicle Transport.

Reviews

This profile includes reviews for Alberta Auto Transport Limited's headquarters and its corporate-owned locations. To view all corporate locations, see

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Alberta Auto Transport Limited has 4 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 7 Customer Reviews

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    Review Details

    • Review fromJasmeet J

      Date: 17/06/2023

      1 star
      I wanted to ship a car that i bought from ******* to *********. I paid them 1400$ on Friday the guy on phone told me the car will be picked up on Saturday i tried calling him back and back because nobody came to pickup the car and they were closed on Saturday . I tried to contact for refund for last 5 months but never received my refund. These people kept my 1400$. They are fake *****.
    • Review fromRamneet B

      Date: 11/02/2023

      1 star
      So , me and my husband moved from ******* to ******* on 24 jan 2023. We decided to ship our car from *******. We contacted company named alberta auto transport which they say is in *******. We dropped off out car at markham on 15 jan 2023. **** said it will take week from 15 jan to get our car in ******* .we paid 1200$ for shipping . We took our flight on 24 jan. I contacted the company to check on our car on 24 jan. **** said it will be here on friday of same week. I waited , no car on friday. Then i keep calling them everyday to have update, everytine they say your car will be here on monday , it will be here on friday, they were just trying to make stories and making it delay. I call them everyday, few times in day and everyday, different person pick the call everytime and say coordinator will contact you with update . Sometimes He call, sometimes he dont. I got their address in ******* which is ***************************************, when we went there, nobody was there which means they gave us the wrong address. Coordinator said you can have rental car until we will deliver your car and said he will pay for rental car, we can give them bills and then they will pay us. I asked them to send ne written proof of that and send me email, he said he cant send email. Then when I insisted him to send me email , he said i will send it but I havent received any email up until now. Then finally we found out that our car is still in *******, the same place where we dropped off our car. I asked them why were you lying to me by saying car will come on this day , this day, eventho when my car was still in *******. I asked them to give me refund , he said we cant give you refund, we will give you discount. I said I dont want to deal with you anymore, give me refund, but he said we cant give it. Then finally my husband flew to ******* and pick up our car and drove to *******. We wasted our lots of money. Please dont waste your time and money, by dealing with this company .
    • Review fromNicole K

      Date: 20/01/2023

      1 star
      We started this song and dance Nov 22//22 paid the ******* for the vechile to be picked up. They would give random storys Monday, Friday. They said drop it off at seaspan, then they never picked it up. So we had a family member pick the vechile up, after they seaspan was going to charge faulty storage. Finally the vechile was picked up. And now its Jan 20/23 and same storys Monday it will arrive, Friday it will arrive. The man is rude on the phone and they said they needed more money.917.00 Money was paid. And no vechile.I am going to report this vechile Stolen today. This is a company that needs to be closed down. They are scamming their clients. Its sad how many people they have taken advantage of. I also shared this story with marketplace.
    • Review fromPatricia S

      Date: 01/12/2022

      1 star
      I would encourage everyone who has been scammed by this company to contact the Canadian Consumer Protection Agency of Alberta and take the time to file complaints complete with all documentation you have. To assist them in pressing charges and shutting **** ****** ******** **** from operating this business any longer.
    • Review fromJess B

      Date: 15/11/2022

      1 star
      DO NOT SEND THIS COMPANY ANY MONEY!! They will not return any deposit no matter the circumstances. They will not show up, they will not answer the phone. I'm almost convinced this is some kind of money ********** operation. Seriously. DO NOT USE!!
    • Review fromJane L

      Date: 09/11/2022

      1 star
      Hired them to transport a **** ******** Mustang from ******* to ********, took them 2 weeks to even pick up the vehicle after I paid the $500 deposit. Over a month later I kept calling e mailing, "where is the car?" Nothing. Then they would randomly say "Sunday." Still no car. We were beginning to think it was stolen. This car stands out, we were worried. They called me and sent me another invoice for $1000 plus 12% tax, they said it is "a non running vehicle, so it cost more to move it." I have video proof the car was running when it left no problem. This was feeling like extortion. I told them they can have their money when we see physical proof of the car. They would not provide any proof the car still existed. I contacted the Police in *******. My brother contacted the Police in ********. We were on ******* and ************ We did get the car in ********, however they left the head lights on so the battery is dead. Also, they damaged the bumper very badly. I want to give ZERO STARS, but you can't. My story is like so many others on here, the $500 deposit, the zero communication. Told it would be about $1050 to $1200 or so to move, it ended up being $1872, then wanted an additional $1120. Then the damage to this beautiful car. This company is a bunch of crooks.
    • Review fromAthena W

      Date: 01/11/2022

      1 star
      AVOID AVOID AVOID - SAVE YOURSELF THE HEADACHE - Just get ANY OTHER company to do it !!!!I asked them to ship my car from Alberta to *******. It has been over a month. Every time I speak with someone, I hear, "it will be there Monday", then Monday comes, no car. I talk to them Tuesday "it will be there Wednesday." It's been for 4 weeks constant and consistant lies, I'm not sure they even know what is truthful.Additionally, the person I am speaking with is rude, aggressive, angry and needless to say a pathological liar.

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