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Business Profile

Agricultural Services

350 Farms

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Brieanne A

    Date: 15/10/2024

    My experience with 350 Farms was incredibly frustrating. After our original booking was messed up due to bad weather, we were offered an upgrade to reschedule and chose to rebook. However, as the new date approached, we received no communication about meal selections. I had to reach out multiple times via emails and phone text message with no response.Five days before our stay, I received a 1:00 AM email canceling our reservation, offering a full refund. Despite choosing the refund, I had to contact my credit card company to resolve the issue because the refund was not processed as promised. I did not receive a timely response from the farm, and dealing with them was extremely stressful.Before I even posted a ****** review, I received a threatening email from the owners, stating that legal action would be taken if I shared my experience publicly. This kind of intimidation is unprofessional and unacceptable.Response to ************** Reply:****** claimed my husband made a threatening phone call to their staff, which is false. My husband spoke directly with *****, one of the owners, and she repeatedly interrupted him, causing frustration, but there were no threats made. There was also no mention of them protecting their staff through legal means, as he says in his response. ****** also mentioned my sister in law, who was in a recovery center. I had asked if she could visit the farm to see where we were staying, not to stay or eat. They never directly answered that question and now falsely suggest I tried to break their policies.The business also implied I was pushing beyond their non-refundable policy, but they offered the refund themselvestwice. I have emails and text message that confirm ******* my opinion, dealing with this business was a nightmare. I would advise others to avoid booking here and choose a more reliable, local option instead.Signed, the family who almost lost $850.

350 Farms is NOT a BBB Accredited Business.

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