Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Collections Agencies

MetCredit

Headquarters

Reviews

This profile includes reviews for MetCredit's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MetCredit has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • MetCredit

      400 10310 Jasper Ave Edmonton, AB T5J 2W4

      BBB accredited business seal
    • MetCredit

      E300 - 6860 Century Ave Mississauga, ON L5N 2V8

    • MetCredit

      600 - 1155 Boulevard Robert Bourassa Montreal, QC H3B 3A7

    • MetCredit

      430 475 W Georgia St Vancouver, BC V6B 4M9

    Customer Review Ratings

    1.88/5 stars

    Average of 26 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromEsther M

      Date: 06/04/2025

      1 star
      MetCredit has been calling me about an account I dont have. They ****** me 10 times a day and when I try to explain I dont have the saod account they wont listen but yell at me. They have gone ahead and added that to my credit which is going to impact my credit score. I need help to stop this craziness. Thanks
    • Review fromLawrence C

      Date: 03/10/2024

      1 star

      Lawrence C

      Date: 03/10/2024

      I wish we can put 0 stars, stop calling my phone and asking to pay for an account I don't have nor never had, you have 30 days

      MetCredit

      Date: 04/10/2024

      ********.Your account is closed in our office. Please call the reditor directly. Thanks.
    • Review fromLen S

      Date: 28/09/2024

      1 star

      Len S

      Date: 28/09/2024

      I receive a call daily from a recorded line asking me to call back or it puts me on hold immediately. They are looking for the right person so I started to communicate by email. They claimed I owed an outrages amount on a cell phone bill. I simply asked for the contract in which I signed proving how it would have come to that amount. Now all I get from them is threats but still no contract with proof! Any advice? So I took it upon myself to go to the carrier themselves and funny enough they offered me their services in full! Meaning cell phone services. This is an interesting matter considering they are accredited by the BBB but can not provide a single document and their own customers are over stepping them.

      MetCredit

      Date: 08/10/2024

      ***, we have requested copies of the unpaid statements from our client. Once received, we will email to you for review and payment.
    • Review fromTitus P

      Date: 12/08/2024

      1 star
      Hello, you need to stop calling me for someone by the name of ***********************, I have been repeatedly get calls year after year from you guys and I have taken the time to call you back and let you know that you are calling me mistakenly for *********************** and you keep letting me know that you will remove my phone number from your record but I still keep getting calls, enough is enough.
    • Review fromJulie B

      Date: 25/07/2024

      1 star

      Julie B

      Date: 25/07/2024

      Bad company. Bought out account that has already been paid now threatening me.

      MetCredit

      Date: 26/07/2024

      **************,We do not buy debts,. We are hired as a third party collection agency. I see that you have an account recently assigned to the office. You have not spoken to anyone here, however you did receive a notice in the mail. If the account has been paid prior to the client assigning the file, please email proof of payment to ************************************ We can have the client investigate whether they have made an error of the assignment. Thank you.
    • Review fromBarb B

      Date: 30/05/2024

      4 stars
      Metcredit was able to come up with a payment plan that worked for both of us. ************************* was willing to work with me to settle ( pay off my loan), he was friendly and kind and helpful.*******************
    • Review fromGio W

      Date: 15/05/2024

      5 stars

      Gio W

      Date: 15/05/2024

      ************************* from the ********* MetCredit Office was very efficient in solving my case. He was able to address my concern very quickly and provided me with a solution within a few minutes of discussing. ****** is a great agent, a lot of clients would be very happy if all the agents were as efficient as ******.

      MetCredit

      Date: 17/05/2024

      Thank you for advising us of your positive experience with ******.
    • Review fromMelissa J

      Date: 06/05/2024

      1 star

      Melissa J

      Date: 06/05/2024

      This company continues to call me for identity theft of a credit card taken out in my name (all noted on my credit file). I have filed with the anti fraud site both credit reporting companies and talked to the head office of the company in which the card was taken out in my name all have said no further action was needed and it was dealt with so I am not sure why metcredit feels like they should be harassing an already victim in this matter. Maybe they need to review if harassing someone is still needed and look into what identity fraud is.

      MetCredit

      Date: 07/05/2024

      ********************,We have a number of accounts assigned that are under the same name. Kindly contact the office and provide ID to confirm who you are and if an account has been listed here by a creditor take the appropriate steps.Thank you.*******************, Director of ************************* Metropolitan Credit Adjusters Ltd.Melton ******************************************************************************************************** Tel: ************ | TollFree: ********************* Email: *********************************
    • Review fromJu A

      Date: 06/05/2024

      5 stars

      Ju A

      Date: 06/05/2024

      ************************* was very kind and helpful for me today.I really appreciated his patience and advice.Matter was settled quickly.Thank you.

      MetCredit

      Date: 07/05/2024

      Thank you for the kind words.
    • Review fromRuqaya P

      Date: 25/04/2024

      5 stars

      Ruqaya P

      Date: 25/04/2024

      ************************* was excellent today he helped me pay an outstanding bill that has been bothering me for a long time. Very professional and easy to follow the instructions he gave. Thank you ******

      MetCredit

      Date: 26/04/2024

      Thank you for kind words.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.