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Business Profile

Heating and Air Conditioning

Romaniuk Heating & Air Conditioning Ltd.

Reviews

This profile includes reviews for Romaniuk Heating & Air Conditioning Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Romaniuk Heating & Air Conditioning Ltd. has 2 locations, listed below.

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    Customer Review Ratings

    3.6/5 stars

    Average of 25 Customer Reviews

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    Review Details

    • Review fromJoe S

      Date: 12/06/2025

      1 star

      Joe S

      Date: 12/06/2025

      DO NOT USE ROMANIUK: It took them multiple trips to correctly install my Lennox heat pump/AC. A second installer had to be sent out to correct the 'deficiencies" in the first installer's work. It took weeks of frustration to finally get it working properly. I had also requested that they install a gas line(s) for me for a stove and BBQ on the same date as the heat pump install (to minimize my off-work days). No one showed-up to complete that work, but it was still included on the invoice that I had paid for the heat pump. When they finally completed the gas line install after multiple callbacks, it did not pass the City permit inspection. I am still trying to get them to return to rectify the issues. Their costumer service is probably the worst I have ever experienced as every contact requires a 'call back' that never occurs. They are a 3-ring circus of incompetence and dysfunction. I don't understand how they get so many positive reviews.

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 16/06/2025

      We are sorry for your experience with us. We pride ourselves on customer care and regret not meeting your expectations. We want to discuss your concerns further and make this right. Please expect a call from us, or reach out at ************** if you have any questions.
    • Review fromToni W

      Date: 29/05/2025

      1 star

      Toni W

      Date: 29/05/2025

      Poor communication and poor customer service. Once ********************** secured finances, every trades person that showed up at our house asked us what the job was, didnt know the specifics of our acreage install and had zero communication with the person prior to them. Our A/C install didnt know he had to install a neutralizer because of our septic field. This was all unsettling and only got worse when they continually didnt return our phone call. We were told someone would need to come out prior to turning on our A/C for the first time. We called and waited, called and waited and finally someone came out and they didn't know what needed to be done. Where is the communication in this company? Where is the protocol or procedure? They didnt book inspections with our county, and when our county came back with 5 different safety code violations: We didnt hear from them. My husband called, and our county reached out TWICE. And we heard nothing. In their contract they have a We respect you guarantee and at this point I can guarantee they do not respect their customers.

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 02/06/2025

      Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience and frustration you experienced during this process. We understand the seriousness of the situation and regret the delays and miscommunication that occurred. Please call us at ************ to have this resolved.
    • Review fromLenka T

      Date: 21/05/2025

      1 star

      Lenka T

      Date: 21/05/2025

      Took over a month to try to get 2 furnaces and 1 AC installed. Romaniuk used to be Alberta owned and that's no longer. If you have any negative feedback the manager can't handle it. He called me a liar and refused to do anything for us after having been rescheduled repeatedly and once for a no show. If you value integrity honesty your time and self worth look elsewhere.

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 26/05/2025

      We want to start off by saying we are sorry this has been your experience with our team. We pride ourselves on customer care, so we are sorry you did not receive that service. We would like the opportunity to discuss your concerns further and make this right please call us at ************** to discus further.
      Thank you for bringing this to our attention and we look forward to making things right!
    • Review fromMarjorie M

      Date: 22/10/2024

      1 star

      Marjorie M

      Date: 22/10/2024

      They are NOT HONEST with their Estimates / quotes and in general .After giving me a diagnostic report, I received a shady invoice without the cost of material and labour , NOT DETAILED ; I then initially asked more detailed and accurate invoice like what other reputable heating companies do but the technician claimed that all they can provide . I was surprised that with the same job control board replacement done by other reputable heating company last 2022 with a cost of $1,010 plus gst , the Romaniuk quoted me $3,484.95 for control board and 4 thermostats replacements. I demanded for detailed invoice and there was additional material and labour that WAS NOT DISCLOSED in their initial estimate . Since I told the operational manager that I was not happy with their pricing/ estimates and a technician who went ahead without waiting for my confirmation as a Landlord and without applying tenant's rights, I told that if they continue to do the job I would still investigate their pricing and asked BBB and Service Canada about going to the property without giving enough notice and approval from the Landlord / and tenant and Report the Undisclosed Repair Estimates . The operational manager instructed the technician to stop the job and left the thermostats on counter , other thermostat was hanging on the wall and electrical wirings were exposed . Then he sent me an invoice to pay $ ******** for 3 hours Labour and Parts restocking fee .

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 01/12/2024

      Thank you for leaving a review and expressing your concerns. Please call us at ************ to have this resolved. We apologize for the late response.
    • Review fromJosh K

      Date: 22/10/2024

      5 stars

      Josh K

      Date: 22/10/2024

      Quick service and honest technicians. Would definitely have them back again!

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 01/12/2024

      Thank you!
    • Review fromstepien m

      Date: 30/09/2024

      1 star

      stepien m

      Date: 30/09/2024

      The installer that installed are furnace and ac unit did a very poor installation.used all are old pvc pipe same electrical charged for all new stuff. The price for the furnace and installed $4000.00 price on the ac unit and installed $4200.00 they did not stick to this price of $8200.00 at the end of the job they gave us a bill for $15400.00 plus 17.9 percent interest they are try to rip us off $7200.00 so we never paid.we agreed on the the amount of $8200.00 that is all we will pay not some maid up number I'm a senior on a fixed income and they want to rip me off $7200.00.They do crappy work and try to rob you worst company ever.

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 01/12/2024

      Thank you for reaching out and leaving a review about your concerns. We see by your account that the management has been notified and will contacting you to discuss. If you have further concerns please call ************. Our apologies for the late response.
    • Review fromCourtney S

      Date: 24/05/2023

      1 star

      Courtney S

      Date: 24/05/2023

      So after reading the reviews I decided to give Romaniuk a call. They got me in in decent time and gave me a time frame of **** when the tech would arrive. The tech didnt arrive until 5:45. Ok no issue stuff happens. I got a AC tune up. He comes in, looks at my furnace says everything looked great. Didnt change out the furnace filter as I just did that. Went outside, checked it over said everything looked good and my refrigerant was low. He went back to his van, was on his phone for a bit then he comes back with the refrigerant tank. Tops it up. Puts everything back says all is good. He puts his tools away and comes in to tell me how much it was. He told me it was $478.80. Excuse me. The tune up was only $132.99 plus tax. I called them and asked why the lovely lady said the report wasnt in and management would call me the next day. I didnt hear anything so I called back this evening. Talked to the same girl (whom was AMAZING!) and she said the report says he changed filter, and topped up refrigerant. I told her um no he didnt change my filter and I was with him 95% of the time. She said shed have management call me. Management called me and he told me he was new and should have discussed Costs with me (to which he didnt) and the cost of the 1lb of refrigerant (which would be $287.70) is why it was $487.80. I said this is crazy. How is it that much? I didnt get any invoices, no paper work what so ever. To me this is somewhat shady and I will never recommend Romaniuk to anyone. What makes me angry is the fact that they could have done this to an elderly person who doesnt know any better and would have paid it not knowing!! At the end of it all I basically paid for the cost of the tune up and their cost of what the 1lb of refrigerant cost which was **** times less than what they wanted me to pay. Worst experience I have ever had and from now on, will go else where.

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 01/12/2024

      Thank you!

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 01/12/2024

      Thank you for leaving a review we can see that from your review that there were some issues to resolve. Please call us at ************ if this has not already been rectified. We apologize for the late response.
    • Review fromMaria M

      Date: 14/04/2023

      5 stars

      Maria M

      Date: 14/04/2023

      Great work **** S helping with my kitchen faucet install!

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 01/12/2024

      Thank you!
    • Review fromCarol M

      Date: 30/03/2023

      5 stars

      Carol M

      Date: 30/03/2023

      Had a new Air conditioner installed by Romaniuk. The job was done in a timely manner. The tech's...***** and **** took care to leave our home in great condition. Job was completed within one day and looks very professional. I would recommend this company.

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 01/12/2024

      Thank you!
    • Review fromJeff J

      Date: 24/03/2023

      5 stars

      Jeff J

      Date: 24/03/2023

      Romaniuk has now done our two furnaces and AC in the last two years and they have done an exceptional job. The work that was completed was completed in a timely, efficient and organized manner. Everything looks very clean. The crews were polite, courteous and worked hard to ensure that the job was done right and to the highest standards. Excellent work Romaniuk!

      Romaniuk Heating & Air Conditioning Ltd.

      Date: 01/12/2024

      Thank you!

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