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Business Profile

Moving Companies

Two Small Men with Big Hearts
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Two Small Men with Big Hearts's headquarters and its corporate-owned locations. To view all corporate locations, see

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Two Small Men with Big Hearts has 4 locations, listed below.

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    Customer Review Ratings

    4.75

    Average of 146 Customer Reviews

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    Review Details

    • Joan B

      Date: 11/09/2023

      Great service and polite employees. Have used this company in the past and my daughter has as well. Would highly recommend!

    • Suzanne N

      Date: 01/09/2023

      Highly Recommend! Thank You!! Pleasant Experience!! All Staff Members Polite,?? Punctual?? &Professional??

    • Chris E

      Date: 26/08/2023

      WORST MOVE EVER!!!Keep looking for another company...Any other company.I gave 1 star only because ZERO stars was not an option!I have moved many times , both during my military service and in civilian life.My wife and I have relocated to homes in ************** and North America. This move was by far the WORST move we have ever experienced. The quote was based on ***** Lbs. The bill stated a weight of over 13,000Lbs !!I later found paperwork from a previous move.... 9,000Lbs. They all towed the party line and told me the truck is weighed twice, and I must have somehow amassed 4,000Lbs of stuff in 4 years!My household goods where held "hostage" , and delivery was only made after full payment.This entire sequence of events started with The 1st driver ( ********************* ) running late and not reaching out to me and/or the sales *********************** ). Alternative arrangements could have been made in a timely manner. ***** would have known long before I phoned him , that he would not be able to keep his contractual commitment and be in ******* for the 9 AM pick up the following day. I'm sure he has driven from ****** to ******* many times. He would know exactly how long it takes to drive the ***** Km to *******, offload and then drive to *******.Then the 2nd driver and crew show up late, with only a 4 personcrew and without enough paperwork, not to mention a truck that was too small for the job.The 2 guys busted their humps, while the other 2 hardly did any work. Leaving furniture and boxes in the garage overnight.The 3rd driver and helper showed up late, but worked hard.***** couldn't / didn't even make it to the drop off. I only learned about this change a couple of days before the scheduled drop off date when the replacement driver called me to confirm the details.The 4th driver showed up late and with only 1 helper. My wife and I helped unload our possessions, they would have been unloading the truck way past midnight otherwise.WORST MOVE EVER!

    • My S

      Date: 25/08/2023

      The two guys were punctual, pleasant, got along great, worked well together and knew their job they bundled up my delicate and somewhat challenging furniture and delivered it safely to my new home. They were careful in the house not to damage anything and to get everything into the correct rooms. The company over all is very professionally run. It gave me great confidence that the move would go well and it did. Absolutely book these guys - theyre the best.

    • Darlene B

      Date: 23/08/2023

      The 3 men who moved met. were very good. They were very friendly and took apart my computer desk when I couldn't. I would use the same men again. The reception staff was very courteous and helpful. I definitely would recommend this moving company.

    • Adam G

      Date: 22/08/2023

      Great experience, hard working crews in ********. Would definitely hire them again.

    • Sharon L

      Date: 15/08/2023

      They arrived on time, they were very careful and efficient and also very pleasant.I will definitely recommend this company.

    • Rod P

      Date: 15/08/2023

      Excellent, on time, worked really hard! ****** and his guys were the best. Will definitely use again!

    • Alysha L

      Date: 10/08/2023

      ***********, and ****** came very prepared for the move and were super cautious with my belongings. They dealt with everything quickly and professionally and I will 100% request them in the future!!

    • Shawn N

      Date: 09/08/2023

      Very friendly, easy to work with. I would hire them again.

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