Reviews

Review Details

• Review fromGurmeet A

  Date: 24/06/2024

  1 star
  I bought ******************************************************************************************************************************************************** there top notch approved paint shop they kept vehicle for almost three weeks came out with sloppy paint job and more damage then before sale department is blaming service and vice versa both are s***** department even Cadillac customer service is more worst now I am stuck with brand new Escalade only 4000k after 3 months no resolution. I will not recommend anyone to deal with this badly reputed dealership

• Review fromAllen E

  Date: 07/02/2024

  1 star
  wish I could make it zero stars. I travelled 3hrs to purchase a vehicle and upon getting there they tried to sell me a vehicle with damaged lifters. I do have a video anyone can tell it doesn't sound right. unfortunately I can't post it here, they tried several times to convince me that there was nothing wrong with the vehicle even though the salesman himself told me the last 3 buyers before me pointed out the same issues and refused to purchase the vehicle as well. I Truly hope this post sends any potential buyers else where and prevents anyone from being ripped off by this criminal organization.

• Review fromPaul F

  Date: 08/05/2023

  1 star
  I have had a very negative vehicle purchase experience with Don ********************** Chevrolet, Buick GMC Cadillac **** We noticed a very low mileage 2013 Cadillac XTS on more than ********** site used by them. Car was advertised at $29,988 with just ****** km. We viewed the car, discussed it's features, and test drove it around the block. The saleslady was helpful and friendly. We offered the asking price, left a deposit, and returned the next day. We pointed out significant damage on all four wheels, and the *** computer screen was shattered. Neither of these problems were identified on the so called Shop Inspection form! The saleslady called in the used car manager then, he informed us they would not be repairing any of the damage, and our offer to pay the offered asking price was rejected. He insisted we take financing, then he might reduce the price. We told him we wished to pay cash, but he raised his voice and tried to pressure us to the point my wife was in tears! Then he relented and told us we had to purchase two useless packages for an additional $2,290, to get the original advertised price. We were not going to lose the car for $2k, so we bought it. Subsequently, we spent an additional $3,213 replacing the screen, wheels, and the cheap dangerous non- spec tires they put on the car. In October the car was driven to ******* on vacation, where the entire operating suspension failed due to rust, corrosion and leaking at a cost of $10,220 Cdn! I consider, in my opinion, my experience constitutes fraud, bait & switch, duplicity and misrepresentation!! Admitting liability, they offered a credit to me of $750 in their business, which I declined. Complaint lodged with *****, they advised **********************s there was a complaint, did no investigation, then cancelled it.