Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

GreenFox Windows and Doors

Reviews

This profile includes reviews for GreenFox Windows and Doors's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

GreenFox Windows and Doors has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.78/5 stars

    Average of 120 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPenny L

      Date: 26/09/2023

      5 stars
      Excellent service. Love my new windows have had a few people contact you from the sign in my yard.
    • Review fromKaren H

      Date: 07/09/2023

      5 stars
      I always call this company for new windows and doors because because of their ****************** and skilled craftsmen.
    • Review fromGreg D

      Date: 25/08/2023

      5 stars
      **** D Green Fox service was amazing!! We had 12 windows installed. Luv our new windows. The guys completed the job in one day instead of coming back. They were very professional and worked hard.. Did a great job cleaning up as well!! Would highly recommend them!!!
    • Review fromPat H.

      Date: 20/07/2023

      5 stars
      The service was excellent! The were very efficient and friendly. They cleaned everything up after they were finished. They even made sure not to disturb the birds nest in the lilac **** beside one of the windows they installed.
    • Review fromArthur D

      Date: 18/07/2023

      2 stars
      We ordered two windows and an exterior door from Greenfox in August of 2022. They were installed this past spring. We ordered the windows as inserts, that they would fit within the frame of the windows that were being removed. The understanding was that the original mouldings would be retained. When the windows were installed, they were installed in such a manner that the window ***** on the outside of the windows were lost and so they didn't match the way the other windows were installed in the house. Additionally, the exterior door now had extra trim installed around it. Certainly, that was not what we had asked for. We contacted Greenfox and they made adjustments to the windows that are satisfactory. With the exterior door, their explanation was that they didn't know the actual size of the 2X4's in the wall and this necessitated the extra trim to cover a gap. We were also told that a new door would have cost twice as much in order for it to fit properly. Having installed six window inserts and an exterior door myself on this house, I know how large those studs are and there was never any issue. Kudos to Greenfox for addressing the installation of the windows. The issue with the door remains and communication has apparently ceased.
    • Review fromSteve P

      Date: 15/07/2023

      5 stars
      We had GreenFox Windows install 12 windows in a 40 year old house. The entire team, from the Project Manager, our first contact, to the 2 awesome Installers, to everyone in between were so very professional, respectful of our property, truly diligent workers, with windows showing up 4 wks early from original quoted date! We chose them from 4 companies, and so very glad we did. The product is amazing and an excellent value. The entire Team has been extremely easy to work with. I would highly recommend GreenFox Windows for your window replacement project. **************
    • Review fromNeresa N

      Date: 12/07/2023

      5 stars
      GreenFox customer service agents were very client centered and respectful of our choices from inital engagement to the installation of our windows. Excellent windows replacement that have given our 45 years old house a very new face lift and keeping it comfortable.
    • Review fromBev G

      Date: 28/06/2023

      1 star
      Too many issues. See Green Fox window website for more detail. Lack of professionalism. Ruin property.,shutters,. Product made wrong. Half windows open the wrong way. Who does that? Pretend not to speak or understand English and take no accountability. Too much stress for something that should have been exciting and new. They ruined that . Go somewhere else.
    • Review fromRuth and Ruth C

      Date: 04/06/2023

      5 stars
      One of our windows that needed to be installed was in a tight spot and surrounded by granite countertop. A lot of consulting was done between estimator, installer and others to be sure they could install the window and cause no damage. Much appreciated. Installers were fast, neat, accommodating and pleasant. Only piece we didn't like as much was the negotiation on price. This is not just a Green Fox issue. Pricing in this industry is a game and if you are not comfortable negotiating, getting different quotes and challenging quotes relative to another, you will pay top dollar. Again though this is a downside of the industry.Very pleased with Green Fox. Have recommended them and would use them again.
    • Review fromCraig W

      Date: 02/06/2023

      5 stars
      We were very happy with the efficient installation of six windows, of which 5 are on the 2nd floor in bedrooms and a bathroom. The crew was polite, quiet and did a good job cleaning up after the installation. The new windows are wonderful, and we enjoy them already - much cooler on hot days, and we're looking forward to winter and not having drafts and iced-over windows! Everyone we dealt with at GreenFox, -- sales and estimating, office/reception and installers --were all very helpful and great to deal with. Thanks very much for great service!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.