Reviews

Review Details

• Review fromBryden D

  Date: 13/05/2025

  1 star
  If I could give 0 stars I would. Worst company to deal with ever. Have payments in place and make them. If we cant then we make arrangements to make the payment. Zero communication between anyone who works there and not only that , they will repeatedly sent you repo notices for your vehicle if you used them for any sort of modification or work done on your vehicle. If I knew it was going to be this much of a s*** show I would not have wasted my time. Like they sent me 3 repo notices a week. All because the department that gets payments doesnt communicate with anyone else. So much of a headache. All I can say is F*** Rifco

• Review fromSargon F

  Date: 26/09/2024

  1 star
  I've contacted this company to inform them that the car is a total right off and they refuse to call me back and even went as far as calling *** stating I was trying to cash the check which is not the case I don't appreciate being treated like I am nothing. I only wanted them to call me back to set up some sort of arrangement for this check. I don't belive that Rifco should be allowed to conduct any sort of auto business ** **** *** ****** *** ** *** *********** **** ******. I will never do business with this company again and I will not recommend anyone either to do business with them.

• Review fromNorris L

  Date: 12/07/2024

  1 star
  Months after paying off my loan they are still emailing me weekly. I have gone out my way to contact them MANY times and they keep emailing me. They don't tell you about lowering your intrrst rate and loose payments.

• Review fromStephen A

  Date: 15/06/2024

  1 star
  Horrible company I got into an accident they got the write off cheque from insurance company but still charging my account after I spoke to them a week before not to withdraw from my account since they got the cheque, whatever is owed send me an update of the balance of the car they mentioned no payment will be withdrawn. They lied I kept getting NSF from the bank. You guys are horrible and a joke. Glad I got into that accident and took the car of my name horrible people. And they respond to this try to say some b.s about oh this that that. Keep it moving

• Review fromJack D

  Date: 30/04/2024

  2 stars
  OK so I get they help out people when they are stuck for financing BUT stay away from these guys as they **** you down and email and text and call you if you are 1 day late on a payment. Oh and lets not forget they charge an absorbent finance % ! Want to deal with a loan shark that could care a less value you than sign up to Rifco, otherwise please run the other way and do not deal with this company!

• Review fromTyler P

  Date: 24/04/2024

  1 star
  Absolutely garbage company. They will threaten To take your car over less than $100 missed payment. When you call to speak with them, they first thing they ask is How will you be paying today? Without even asking about the rest of the situation.The people who work here have no heart or soul and the company owner is even more soulless. This company cares more about trying to repossess you and make more money off of you than actually trying to help you.Avoid them at all costs.

• Review fromDustin C

  Date: 04/04/2024

  1 star
  Warning!Please read the complaints a head their warning, every response from rifco to these complaints are completely and utterly false.I have dealt with them and experienced the issues first hand, they are a horrible company to work with and their claims are false.Just trying to look good with their false responses.They say they are going to work with you and they dont, I have never had an issue ever in my life with a lender.Until using rifco as a lender.They sent threatening emails, when I would respond no one would communicate with me.They would send emails saying they were concerned at my lack of cooperation to communicate I would respond to those with nothing back.They pretend to work with you, but make it as difficult as possible.Even the bailiff tried to talk to them as I was caught up on any arears and provided them what they needed, and they told him to take the vehicle anyways.Then added 3000 in fees for me to pay to get my vehicle back.

• Review fromLlisa H

  Date: 20/02/2024

  1 star

  Llisa H

  Date: 20/02/2024

  This is the worst company to deal with I have had my loan for over 2 years payment up today but because I had a repair loan with them and it fell behind I tried everything to work with them to get it caught up tried and have it come out with my car loans but they refused so instead they repossessed my vehicle and I have to paid the whole repair loan off in full before I can get my truck back, due to this I lost my job because I need a vehicle to get there and use for work ruined my credit . Never use them. We are now being evited because I lost my job
  

  Rifco National Auto Finance

  Date: 26/03/2024

  At Rifco, we are dedicated to supporting our customers, especially during challenging times. Despite our best efforts, there are instances where our ability to provide assistance reaches its limit after all possibilities have been exhausted. We adhere to specific policies regarding payment arrangements, and on occasion, the financial burden may become too great for customers, leading to unsustainable and impractical agreements. In such cases, as a last resort, we may have to proceed with vehicle repossession.We empathize with your situation and sincerely regret any distress our actions may have caused.

• Review fromDharani Kumar K

  Date: 05/02/2024

  1 star
  This is not the company which should have been Approved in ******. I had a loan with them and i have Paid off the same. After paying off am trying to reach them for getting mu **** released which i was not aware that i had a Lien on my vehicle. There is no one to help and if we ask for any supervisor in call no one will be there. Am trying to change my car and these people are giving a head ache and dropped an email to Vice president also regarding this issue , but no response. The dealer is asking for an lien release letter but am not getting, not sure what am suppose to do. So everyone please be aware of these fraud guys and do not enter into any type of loan with them and put your self in trouble

• Review fromTracy L

  Date: 21/12/2023

  1 star

  Tracy L

  Date: 21/12/2023

  This company is just a bunch of loan sharks, they won't work with their clients when their clients are having difficult times. You read the reviews on their company website and none of it is good. They take our payments out the day before they're due and say it's okay. This company charges way too much an interest. It's a legal loan shark company makes me sad that the Better Business Bureau thinks this is a good thing. This company needs to be closed down or
  

  Rifco National Auto Finance

  Date: 22/12/2023

  We appreciate your feedback and want to provide some information regarding your concerns:
  
  Working with Customers During Difficult Times:
  We make every effort to assist our customers during tough times. However, there may be situations where we can't provide further assistance once we've explored all available options.
  
  Payment Processing Procedures:
  Payments are processed following Payments Canada rules, ensuring transparency and fairness. If you've experienced issues with payment timing, please share more details for our investigation.
  
  Interest Rates Based on Payment and Credit History:
  Our interest rates are determined based on customers' payment history and creditworthiness, similar to other financial institutions.
  
  We understand your perspective and regret any shortcomings in our services. If you have specific details or incidents to address, please contact our customer support directly. We are committed to resolving any concerns you may have.