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Business Profile

Cell Phone Repair

Telze St. Albert Centre

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jessalyn G

    Date: 09/10/2023

    I had my screen repaired here and naively gave my screen lock code to the employee when they called for me to pick it up (I don't save my passwords and so was not too worried, honestly didn't really think about it, it's locked really just to keep my kids off it), they said it was to verify functionality and that no personal information would be accessed. When I picked it up I was told that they checked my keyboard and left a review.... I asked "with my ****** account?", which they confirmed yes. I told them that is completely inappropriate. Staff member said she is told to do that to verify keyboard is working. I replied she had said none of my personal information would be accessed... and my ****** account is personal. She wouldn't give me any information on manager to complain. I deleted the fraudulent review, and then found an additional one for Mobilinq. Completely unethical and invasive behavior. Stupid on my part yes, but completely dishonest on theirs. I hope that this is just an underhanded ploy to increase ****** search power, and that no further repercussions come of it, for myself or anyone else.

Telze St. Albert Centre is NOT a BBB Accredited Business.

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