We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Marketing Software

Autozen
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Autozen's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Autozen has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Autozen

      3775 Lougheed Hwy Burnaby, BC V5C 0J4

      BBB accredited business seal

    • Autozen

      3775 Lougheed Hwy Burnaby, BC V5C 0J4

      BBB accredited business seal

    Customer Review Ratings

    4.38

    Average of 13 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Shameer D

      Date: 06/04/2025

      Not a single complaint about the whole process. Easy, transparent and fair.

    • Saman G

      Date: 13/01/2025

      it was the easiest way to sell your car without any difficulty.

    • Kevin H

      Date: 26/12/2024

      The entire process went smoothly and saved me a lot of time and hassle over selling privately or visiting multiple dealerships to get individual quotes.

    • Lily Z

      Date: 27/11/2024

      I initially considered selling my car at a dealership or a used car shop, but I wasnt satisfied with their offers. Then I tried Autozen online, and it turned out to be incredibly convenient. The whole process was smooth and fast. Although I was a bit concerned about their payment method at first, their manager personally called me to explain everything in detail, which put my mind at ease. Today, *** already received the payment, and my car has been successfully sold. The best part is that Autozen offered the highest price! I would definitely recommend it to my friends because its truly great and trustworthy!Lily

    • Karen S

      Date: 30/10/2024

      What a great experience! I spent 5 months trying to sell my vehicle myself in several different ways. I almost had a private deal but it fell through last minute. In my frustration I thought I would give Autozen a shot. In a matter of days I had an offer that was more than I had been able to get in private sales in months. The rest went like clockwork. My only issue was that I was not prepared for how fast everything moved, but I asked for a bit more time and they worked with me. My vehicle sold quickly, no stress, no haggling, easy as can be and the staff I met were all super lovely and helpful. This is how you sell a car. Don't bother looking elsewhere, this is what you need! The most money possible, fast, easy, low pressure and for those like me that hate doing in person things, so little in person contact. Never thought selling a vehicle could be this anxiety free!

    • Jacqui O

      Date: 23/10/2024

      I would highly recommend Autozen to sell a car. Unlike other companies they came to us both to inspect, estimate and pick up the car once sold. Everyone was extremely helpful for questions answered and timely communication. Plus they estimated a higher price than others and it was even higher at auction.

    • Kelvin Z

      Date: 19/10/2024

      I am satisfied with the whole proccess. thanks every clerk.

    • Kevin C

      Date: 17/10/2024

      The process with Autozen was smooth and easy and I have sold 2 cars through Autozen. The agents were wonderful to work with during inspection and pickup/delivery. I am extremely happy with the experience!The website was easy to use -- informative from start to finish with frequent communications about next steps and with setting expectations. Selling a vehicle using the process was relatively hassle free including confirmation and payment.

    • Arthur W

      Date: 16/10/2024

      We used Autozen to sell our SUV. The process was shockingly easy, efficient and straightforward. Autozen handled all of the details in a timely manner and we would recommend Autozen to anyone who is contemplating selling their vehicle.

    • Robert S

      Date: 19/12/2023

      Amazing process. I can't imagine selling a car any other way.Received more than I thought. Definitely more than I would have as a trade in. You can even say no if you don't like their offer.They came to my complex to pick up and the money was in my account before they left, which they insisted on.

    Autozen is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.