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Business Profile

Taxi

Bonny's Taxi Ltd.

Reviews

This profile includes reviews for Bonny's Taxi Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Bonny's Taxi Ltd. has 2 locations, listed below.

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    Customer Review Ratings

    1.08/5 stars

    Average of 12 Customer Reviews

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    Review Details

    • Review fromJulia R

      Date: 28/10/2022

      1 star
      My driver this morning was absolutely horrendous. ******* *** **** *** **** ***** ****. ***** at me because his debit machine was broken and I don't carry cash like most of the real world today. There is nothing I can do if your machines arent working. He was **** to me before for absolutely no reason and **** to me as soon as I stepped foot in the car. Maybe he is ******. This person should NOT be working for this company as he will run it into the ground with his ******* behaviour. I am a very nice and easygoing person, but this man ******* ** **** *******. He needs to be FIRED. ** ******** ** ** *** ***** ** ** *** ***** ** ********** ***
    • Review fromS. A.

      Date: 01/08/2022

      1 star

      S. A.

      Date: 01/08/2022

      I called ahead of time to have my daughter picked up after work.Bonnys taxi NEVER showed up!my daughter called me as it had been well over the time that I had requested and now she was left alone in the dark outside her store alone! I cslled Bonny Taxi and I was met with the utmost *********** ******* unprofessional lady dispatcher. The same one I requested the taxi with, she ****** at me as to why I questioned her as to the time and I said because my daughter now is in the dark parking lot alone and scared. The lady dispatcher yelled back at me and ***** *** ***** *** ** **** *** ***she continued to ****** me and **** at me and wouldn't shut up!-I had to call another taxi company-my daughter was so upset.

      Bonny's Taxi Ltd.

      Date: 02/08/2022

      Dear Sir/ Madam,
      I am extremely sorry to hear that one of my dispatch employee shouted at you. Call takers job is to make sure my patrons are greeted properly and provided the service according to patron’s request. If you could provide me the time & date of you call I will take appropriate action against this call taker. Please accept my apology for not providing the service but I will find out what went wrong because if you have earlier the taxi should be dispatch on time. Thank you for thanking the time and bringing the issue to me.

      S. A.

      Date: 02/08/2022

      This happened on July 31@930 pm

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