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Business Profile

Plumber

The Super Plumber

Reviews

Customer Review Ratings

4.84/5 stars

Average of 25 Customer Reviews

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Review Details

  • Review fromPatty R

    Date: 21/03/2025

    5 stars

    Patty R

    Date: 21/03/2025

    Ivan was great. He was skilled, worked with diligence and precision. Friendly, we were comfortable with him in the house.

    The Super Plumber

    Date: 08/04/2025

    Thank You!
  • Review fromBrian F

    Date: 21/03/2025

    5 stars

    Brian F

    Date: 21/03/2025

    Justin did an excellent and very 'professional' job of switching out our dated hot water tanks for the latest Navien 240A2 tankless water heater and what a difference to have the near instant hot water on demand! Very impressed with the service provided, the knowledge and experience of Justin in the efficiency of the installation. Great customer service, as everything was thoroughly explained every step of the way. Highly recommend The Comfort Group - The Super Plumber, and Justin! Brian & Ellen

    The Super Plumber

    Date: 08/04/2025

    Thank you !
  • Review fromAdrian l

    Date: 15/03/2025

    5 stars

    Adrian l

    Date: 15/03/2025

    Justin was courteous, clean, quick and knowledgeable. Thanks for the work, will call again.

    The Super Plumber

    Date: 17/03/2025

    Thank You!
  • Review fromMelanie M

    Date: 07/03/2025

    5 stars

    Melanie M

    Date: 07/03/2025

    The fellow sent to us, Justin, was really great to deal with, he truly went above and beyond! Our household is complex and has a lot going on with fostering children/youth and pets etc. so to have a plumber just be able to come in and make things easier again was a saving grace. The communication, text and real time tracker for arrival was so convenient. Nop notch Justin. I highly recommend this company and this plumber in particular.

    The Super Plumber

    Date: 10/03/2025

    Thank You! We are happy to help!
  • Review fromTeya N

    Date: 11/02/2025

    5 stars

    Teya N

    Date: 11/02/2025

    Great service. Arrived at noon as I was told he would be, and the job was completed in 2 hours. Can’t ask for better service.

    The Super Plumber

    Date: 12/02/2025

    Thank you!
  • Review fromMargaret N

    Date: 08/02/2025

    5 stars
    Quincy B - here in Victoria. Excellent service, very polite, professional and explained the costs of the service before proceeding. I would definitely recommend Quincy, left no mess when replacing my InSinkErator.
  • Review fromKarli S

    Date: 06/02/2025

    5 stars

    Karli S

    Date: 06/02/2025

    Justin is a fantastic plumber! Great customer service, provided helpful advice and was very efficient!

    The Super Plumber

    Date: 10/02/2025

    Thank you!
  • Review fromGarth M

    Date: 28/01/2025

    5 stars

    Garth M

    Date: 28/01/2025

    Antoine from Super Plumber was very professional and efficient. We will certainly do future business with the company!

    The Super Plumber

    Date: 30/01/2025

    Thank You!
  • Review fromIsabelle B

    Date: 05/01/2025

    5 stars

    Isabelle B

    Date: 05/01/2025

    Exceptional service from start to finish! The team was professional and efficient, making the process seamless, from booking the appointment to resolving the issue. Thank you!

    The Super Plumber

    Date: 08/01/2025

    Thank you!
  • Review fromMoira E

    Date: 28/12/2024

    5 stars

    Moira E

    Date: 28/12/2024

    The problem was a broken or corroded joint under the sink and additional related damage from sudden gushing of hot water — over Christmas holidays we lived without hot water. Many plumbing companies could not send help until 30th. Justin from Super Plumber arrived early Saturday (28th). He was thorough, clear, calm, and knowledgeable as well as pleasant. I had spent 3 weeks in hospital after a fall resulting in a fractured pelvis. My home was not only in need of help to fix plumbing issues but also to adjust to requisite special accommodations for unanticipated “disability” incurred during fall. Justin worked around the obstacles. Unquestionably Super Plumber assessed and fixed the plumbing issues and provided the much-needed relief during what had become a complicated holiday season.

    The Super Plumber

    Date: 08/01/2025

    Thank You!

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