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Customer Review Ratings
Average of 25 Customer Reviews
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Review fromsharon F
Date: 06/05/2024
5 starsBen did an amazing job for us today. Very much appreciated being kept informed along the process Thank you.Review fromDARLENE B
Date: 21/03/2024
5 starsDARLENE B
Date: 21/03/2024
Exceptional service. Thank you. Helped me through a rather stressful upgrade to my outdoor plumbing.
The Super Plumber
Date: 19/11/2024
Thank you!Review fromIan B
Date: 15/09/2023
1 starIan B
Date: 15/09/2023
Worst group of bad actors I have ever come across. Almost 40 thousand dollars in contracts to do a perimeter drain, install hot water on demand, heat pump, pressure tank, switch and large filter, turned into a nightmare. Avoid these guys *** ***** *** ******* ******* ****** ***** ** *** ***** *********. *** **** **** ***** *** ********* *** ******* **** ****** ****** ** *** ****** **** ***** *** ** * ********* 0 stars.The Super Plumber
Date: 22/09/2023
Hi Ian, thank you for bringing this to our attention. We always strive to provide our clients with the best possible service, but it appears you have not received that service from us, and for that, we are truly sorry. We understand how important it is for our services to be executed flawlessly, especially considering the investment you've made with us. We want to assure you that we are taking your feedback seriously and would like the opportunity to discuss this matter further and work towards a resolution. Our Manager will be reaching out to you shortly to discuss this. We're looking forward to talking with you and hopefully restoring your faith in us!Review fromPeter M
Date: 24/02/2023
5 starsPeter M
Date: 24/02/2023
This pertains the the Victoria BC location. Sean and his team helped us on two separate occasions. They replaced our hot water tank, that blew on Christmas Day, within 3 days. Most recently, I asked for a favour as we enter the final stages of our flood remediation. While the remediation company had already made arrangements, Sean was a pleasure to deal with and accommodated my request without any hesitation. Highly recommended and they are now my go-to plumbers for both of our houses.The Super Plumber
Date: 06/03/2023
Thank you so much Peter for sharing your experience and positive feedback with us. We really appreciate you as our client and we will always be here to assist.Review fromDeborah S
Date: 25/07/2022
5 starsDeborah S
Date: 25/07/2022
The service I received from Joey ******* was awesome. Pleasant and customer-centric, he arrived and got right down to business to identify the culprit for the leaky toilet and commence the repair. Given we had 3 x toilets installed just last August, he offered to check the other 2 x toilets to ensure they were properly installed and had no leaks. Great service...this is why I reach out to Super Plumber for all my plumbing needs.The Super Plumber
Date: 02/08/2022
Joey always goes above and beyond our regular duties, and it is rewarding to hear customers speak so highly of him and our company! Thank you very much for the kind words!
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