Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Drainage Contractors

Groundhog Excavating Ltd.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBarry H

    Date: 04/10/2024

    1 star
    We had work done back in 04/06/2022 Part of the job was to replace the sidewalk which they did but it had rained after it was done and did not cover it. So it's pitted and a vary bad finish to it also left a hole under the house that should have been sealed as well, plus they knocked off a part of the house siding and never put it back on.. Now I have phoned, texted him every time it's oh there is still frost wait till the summer. Now it's October . Now he won't even return my calls or text and emails. Not happy at all now the sidewalk has cracks in it .I would not recommend him to anyone . ***** ******/ **** ***
  • Review fromRick S

    Date: 04/04/2023

    5 stars

    Rick S

    Date: 04/04/2023

    We contacted ******** with a concerning drainage issue in our terraced back yard. **** dropped by the house and reviewed the issue with ** and suggested a solution.Within a week the project was done exactly how they described it They left no mess and except for the work done, you would not know that they were here.The team was very professional and friendly to deal with, the quality of workmanship was very excellent. I observed the workmanship as it progressed and was very pleased with what I saw. There were no hidden cost surprises and the job was completed exactly how **** laid it out for us.We are going to enjoy this peace of mind having this issue properly taken care.A great company that I would recommend!

    Groundhog Excavating Ltd.

    Date: 05/04/2023

    Thanks for the great review ****. We always strive for 100% customer satisfaction. ****.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.