Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Truck Parts

Cap It Truck Canopies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Truck Parts.

Reviews

This profile includes reviews for Cap It Truck Canopies's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Cap It Truck Canopies has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRylan I

      Date: 26/04/2024

      1 star

      Rylan I

      Date: 26/04/2024

      My wife went in person to order a canopy for her truck, clive the sales person looked at the truck and the vin number, ordered a custom canopy and ordered the wrong size. My wife never provided dimensions. He says that my wife approved the sale so it's her fault and they won't fix the problem BUT offered to sell it for her on market place for a fee. Pretty lame. Never go there again.

      Cap It Truck Canopies

      Date: 27/04/2024

      Hello ****....Thanks for the review. As I mentioned to you when we spoke on the phone your wife came in and ordered the truck, and provided us the bed size we ordered. I even have her online website contact form which states she has a 6ft 5" bed. If she was possibly unsure of her truck bed size at any point she could of told us and we would of checked. We always review our order with the client to verify all the information about the truck and options selected. At this point she agreed to the order and confirmed the information. She was also provided a physical copy of the invoice which has the information as well. Further when we phoned to contact her to let her know that she had the 5ft 8" bed, she was surprised and said "oh I don't have the 6ft 5" bed.?" I appreciate the frustration you have and we have offered to work on trying to sell the canopy for you. If you want to discuss anything further please let me know. Thanks

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.