Reviews
Customer Review Ratings
Average of 271 Customer Reviews
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Review fromColin K
Date: 09/07/2025
5 starsColin K
Date: 09/07/2025
Very knowledgeable and friendly staff. Service is always great. Highly recommend Coastal Energy.
Coastal Energy Ltd.
Date: 10/07/2025
Thank you so much for your kind words, Colin! We’re thrilled to hear you’ve consistently had great service and found our team both friendly and knowledgeable. Your recommendation truly means a lot to us. Thanks for choosing Coastal Energy!Review fromKen A
Date: 03/07/2025
5 starsKen A
Date: 03/07/2025
Your technician was very professional, knowledgeable and on time. It is employees like Jay that makes companies rise to the top.Coastal Energy Ltd.
Date: 04/07/2025
Thank you so much for your kind words, Ken! We’re thrilled to hear Jay made such a positive impression—his professionalism, expertise, and reliability truly reflect what we aim for at Coastal Energy. We'll be sure to share your feedback with him. It’s customers like you who make our work so rewarding. Thanks again for your support!Review fromAnne H
Date: 27/06/2025
5 starsAnne H
Date: 27/06/2025
Nice polite person who did a great job. I recommend him.Coastal Energy Ltd.
Date: 04/07/2025
Thank you so much for the kind words and recommendation, Anne! We're glad to hear our technician made a great impression and took good care of the job. We truly appreciate your support!Review fromLynn E
Date: 26/06/2025
5 starsLynn E
Date: 26/06/2025
The service man arrived early. He was informative and efficient. Coastal Energy installed my air conditioner a year ago. The salesman who came to see me gave several options re heat pump/air conditioner/new furnace but did not try to up sell the products but did offer good advice. I would absolutely recommend them.Coastal Energy Ltd.
Date: 27/06/2025
Thank you so much for your kind feedback, Lynn! We're happy to hear the service visit went smoothly and that our technician arrived early, was informative, and efficient. It’s great to know you felt well-supported during the initial consultation too—offering honest advice without pressure is something we take pride in. Your recommendation means a lot to us. Thanks again for choosing Coastal Energy!Review fromC K
Date: 23/06/2025
5 starsC K
Date: 23/06/2025
Excellent service from Scott. Answered all of my questions and provided numerous hints about using my system.Coastal Energy Ltd.
Date: 25/06/2025
Thank you so much! We're glad to hear Scott provided excellent service and helpful tips for getting the most out of your system. He always takes the time to ensure our customers feel informed and confident—thanks for choosing Coastal Energy!Review fromMichael G
Date: 22/06/2025
5 starsMichael G
Date: 22/06/2025
This is the second heat pump system installed for our family, this being the simpler one. Both were completed with efficiency, consultation with us, and clean up afterwards.Coastal Energy Ltd.
Date: 24/06/2025
Thank you so much Michael for coming back to us for your second installation! We’re thrilled to hear both projects were completed to your satisfaction, with clear communication and care throughout. It really means a lot to have your continued trust—thanks again for choosing Coastal Energy!Review fromFern R
Date: 21/06/2025
5 starsFern R
Date: 21/06/2025
We had our furnace and air conditioner serviced. Scott did a thorough job, and his positive attitude was much appreciated. Once again, we are very happy and satisfied with the service!Coastal Energy Ltd.
Date: 24/06/2025
Thank you so much for your kind words, Fern! We're glad to hear Scott took great care of your furnace and AC—his thoroughness and positive attitude really shine through. We truly appreciate your continued trust in Coastal Energy and are so happy to know you're satisfied with the service once again!Review fromDarlene M
Date: 09/06/2025
5 starsDarlene M
Date: 09/06/2025
Angelo's unwavering honesty and knowledge helped our decision for the system we needed to fulfil the parameters of the Net Zero Program with Natural Resources Canada. Devon did a fantastic job creating our duct work. Patrick & Layne were professional and thorough with the install. Patrick answered all of our questions throughout the installation process. Job site was left clean. We are ecstatically pleased with our new system.
B & D in Nanaimo, BCCoastal Energy Ltd.
Date: 10/06/2025
Thank you for your kind words! We're glad Angelo, Devon, Patrick, and Layne made a great impression and that you're happy with your new system. It was a pleasure helping you meet the Net Zero Program requirements. We appreciate your support and are here if you need anything in the future.Review fromHugh G
Date: 06/06/2025
5 starsHugh G
Date: 06/06/2025
Great service provided with my recent dual fuel system install. All the necessary contractors were professional and prompt. I would recommend Coastal Energy.Coastal Energy Ltd.
Date: 09/06/2025
Thank you for the great feedback, Hugh! We're so pleased to hear your dual fuel system installation went smoothly and that all our contractors delivered the level of service we strive for. Your recommendation means a lot to us—thank you for choosing Coastal Energy!Review fromJeff P
Date: 06/06/2025
5 starsJeff P
Date: 06/06/2025
Had my heat pump serviced today. The technician was on time, friendly, and knew what they were doing. They checked everything, cleaned the unit, and made sure it was running efficiently. Great service as always.Coastal Energy Ltd.
Date: 09/06/2025
Thank you for the great feedback, Jeff! We're so glad to hear your service visit went smoothly and that your technician took good care of everything. It's always our goal to keep your system running efficiently, and we truly appreciate your continued trust in Coastal Energy!
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