Reviews
This profile includes reviews for Kirkstone Heating and Cooling's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 23 Customer Reviews
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Review fromTony W
Date: 15/11/2024
5 starsTony W
Date: 15/11/2024
I gave Kirkstone Heating a 5-star rating because although there was some confusion as to the price of the service, they responded well and made some adjustments to rectify the situation.The service work was all done very well and the technician (*****) was wonderful and made sure everything was cleaned up when he left.I would certainly use Kirkstone again and recommend them to my neighbours.
Kirkstone Heating and Cooling
Date: 11/12/2024
Hi ****,Thank you very much for your feedback and 5 stars! We are so glad to hear that ***** provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!Review fromMartin M
Date: 20/10/2024
5 starsMartin M
Date: 20/10/2024
Hello , ***** from Kirkstone heating and cooling did very good job, Imreally glad to meet him and appreciate his help to keep our homes warm.Thank youKirkstone Heating and Cooling
Date: 11/12/2024
Hi ******,Thank you very much for your feedback and 5 stars! We are so glad to hear that ***** provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!Review fromDiane C
Date: 03/10/2024
5 starsDiane C
Date: 03/10/2024
Our fireplace wasnt operable and the chimney was out of code. Kirkstone had a company that could rebuild the old burner therefore the chimney did not need to be upgraded. This saved us thousands of $ and enabled us to have a fireplace again.Kirkstone Heating and Cooling
Date: 11/12/2024
Hi *****,Thank you very much for your feedback and 5 stars! We are so glad to hear that we provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!Review fromDave C
Date: 03/10/2024
5 starsDave C
Date: 03/10/2024
It was my second time using Kirkstone. First time it was a furnace replacement at my old place. The whole process from initial contact through to completion was smooth and efficient. My current call was for a gas fireplace tune up and service. Again consistent customer service communication contact via text messages and even a text saying the technician is enroute. ***** in the office was fantastic from both calls and **** who serviced the fireplace was polite and focused on the task at hand very efficient clean and an expert professional who knows the trade. Thank you for a job well done. I find it rare in todays world to find companies that really focus on being fair and honest with transparency. The team at Kirkstone checked all those boxes Regards,**** ******Kirkstone Heating and Cooling
Date: 11/12/2024
Hi ****,Thank you very much for your feedback and 5 stars! We are so glad to hear that we provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!Review fromJulie L
Date: 02/10/2024
5 starsJulie L
Date: 02/10/2024
Love Kirkstone! They have great service and friendly staff. They're very accommodating and helpful. I especially loved that they reached out to me to setup a follow up cleaning - it's always so easy to forget to maintain my fireplace. They helped me pick a time that worked for me and did a great job!Kirkstone Heating and Cooling
Date: 11/12/2024
Hi *****,Thank you very much for your feedback and 5 stars! We are so glad to hear that we provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!Review fromTanya G
Date: 28/09/2024
5 starsTanya G
Date: 28/09/2024
Fast, efficient and friendly a job well done I would recommend this companyKirkstone Heating and Cooling
Date: 11/12/2024
Hi *****,Thank you very much for your feedback and 5 stars! We are so glad to hear that we provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!Review fromElizabeth D
Date: 27/09/2024
5 starsElizabeth D
Date: 27/09/2024
Excellent customer service! Very professional and new furnace was installed with care and attention to detail.Highly recommend!Kirkstone Heating and Cooling
Date: 11/12/2024
Hi *********,Thank you very much for your feedback and 5 stars! We are so glad to hear that we provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!Review fromLinda F
Date: 25/09/2024
5 starsLinda F
Date: 25/09/2024
Kirkstone Heating and Cooling are a professional, efficient, reliable organization.I have used them over the past few years to service my gas fireplaces and found them to be reliable, prompt and efficient.Great customer service. Text reminders, always arrive within the window they advise and always follow up to see if I was happy with the service. I highly recommend them to anyone with heating or cooling needs.Kirkstone Heating and Cooling
Date: 11/12/2024
Hi *****,Thank you very much for your feedback and 5 stars! We are so glad to hear that we provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!Review fromJohanna S
Date: 21/09/2024
5 starsJohanna S
Date: 21/09/2024
Good service and they respond quickly. They are on time too. I feel they are trustworthy.Kirkstone Heating and Cooling
Date: 11/12/2024
Hi *******,Thank you very much for your feedback and 5 stars! We are so glad to hear that we provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!Review fromGeorge G
Date: 13/09/2024
5 starsGeorge G
Date: 13/09/2024
Exceptional service from start to finish! Kirkstone exceeded my expectations with their fast response and professionalism. They serviced my furnace and made sure everything was running efficiently just in time for the cold weather. The technician was friendly, knowledgeable, and answered all of my questions with patience. It's clear that customer satisfaction is their top priority. I highly recommend them to anyone in need of heating or cooling services. Will definitely be using them again for future maintenanceKirkstone Heating and Cooling
Date: 11/12/2024
Hi ******,Thank you very much for your feedback and 5 stars! We are so glad to hear that we provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!
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