Reviews
This profile includes reviews for M&N Mattress & Sofa's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 185 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDoreen P
Date: 10/11/2022
5 starsDoreen P
Date: 10/11/2022
M and N have always had the best customer service that I know of, great to deal with. Thank you . Doreen P
M&N Mattress & Sofa
Date: 15/11/2022
Thanks for your review Doreen! We appreciate your support and hope to see you again!Review fromCarmen D
Date: 26/10/2022
5 starsCarmen D
Date: 26/10/2022
I walked into the store to find my husband lying in a very comfortable BUT very expensive bed…. I jokingly told him to get off that bed immediately. After a few minutes with Sukh he had my husband and me in another very comfortable and reasonably priced bed that was suited for us. We also got set up with an adjustable frame that I think is a game changer! One week later the bed was delivered and set up for us and we are very happy with the product, service and delivery time.M&N Mattress & Sofa
Date: 27/10/2022
Thanks for your review Carmen! We're so glad we could find you a suitable mattress and have it delivered promptly!Review fromRuth M
Date: 21/10/2022
5 starsRuth M
Date: 21/10/2022
Staff were knowledgeable & efficient, & pleasant to talk to! The furniture was delivered quickly & the delivery team were great. I am really enjoying my new sofa & chairs!M&N Mattress & Sofa
Date: 21/10/2022
Thanks for your review Ruth! We're so glad we could deliver your furniture quickly and we are very happy you're enjoying your new sofa and chairs!Review fromDiane S
Date: 21/10/2022
5 starsDiane S
Date: 21/10/2022
We received very good service from our salesperson and the delivery service was also excellent.M&N Mattress & Sofa
Date: 21/10/2022
Thanks for your review Diane! We're so glad you're satisfied with the service you received! Hope to see you again!Review fromSandra H
Date: 20/10/2022
5 starsSandra H
Date: 20/10/2022
We bought our adjustable bed 5 years ago and love it. We moved to independent living and ordered a new head board to match our bedroom furniture. The new head board blends in perfectly and the installation was flawless. In all our dealings with various staff members we have found the service to be exemplary. We have recommended them to our friends in the past and will have no hesitation in recommending them in the future.M&N Mattress & Sofa
Date: 21/10/2022
Thanks for your review Sandra! We're so glad you were able to find a great headboard and we appreciate your support and look forward to seeing you again!Review fromRoxanna K
Date: 19/10/2022
4 starsRoxanna K
Date: 19/10/2022
Was very impressed with our salesperson and the delivery men were very helpful and very friendly. Have recommended friends to your store.M&N Mattress & Sofa
Date: 20/10/2022
Thanks for your review Roxanna. We're glad you're happy with your experience with us!Review fromGwen D
Date: 13/10/2022
5 starsGwen D
Date: 13/10/2022
I was making a significant move to independent senior living that required downsizing and purchasing new furniture for apartment living. M&N were able to offer lines that l liked allowed me to custom order as well as provide excellent service, good pricing and efficient delivery schedules
I am totally satisfied and recommend them highly.M&N Mattress & Sofa
Date: 13/10/2022
Thanks for your review Gwen! We're so glad we could help you find new furniture and we're happy you're happy with our service.Review fromBryan B
Date: 10/10/2022
5 starsBryan B
Date: 10/10/2022
We have purchased two mattress from M&N and both times appreciated the friendly, knowledgeable and quick service. Our new mattress is exactly what we needed…a little softer for our aches and pains.
We were also lucky enough to have our name drawn for a thousand dollar mattress. We had the same excellent service when we went to claim our prize.
Thank you to all. C. BennettM&N Mattress & Sofa
Date: 11/10/2022
Thanks for your review! We're so glad you're satisfied with our service and we look forward to seeing you again for any future furniture/mattress needs!Review fromMoira L
Date: 09/10/2022
5 starsMoira L
Date: 09/10/2022
Prompt friendly service and delivery. The new box spring was making the bed too high for us, as the bed is on a frame, so they quickly changed it to a lower one. The bed is very comfortable.M&N Mattress & Sofa
Date: 11/10/2022
Thanks for your review Moira! We're so glad we could help make your bed as comfortable as can be!Review fromJess B
Date: 07/10/2022
5 starsJess B
Date: 07/10/2022
Just so impressed with their customer service. My mother's power recliner stopped working after a couple of years. M&N sent someone out and it's now working again! I will not hesitate to shop there again and highly recommend this store.M&N Mattress & Sofa
Date: 11/10/2022
Thanks for your support Jess! We're so glad we could resolve that issue quickly for your mother. We look forward to seeing you again.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.