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Business Profile

Windows

Ecoline Windows

Reviews

Customer Review Ratings

4.22/5 stars

Average of 131 Customer Reviews

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Review Details

  • Review fromGordon M

    Date: 16/06/2024

    5 stars

    Gordon M

    Date: 16/06/2024

    Great service recieved by *********************************** who did a window inspection as requested exsplaining all the steps in odering, options and waranty information. Never pushy and very knowledgeable on all out or on a budget projects. Very pleased with the company on setting up the appointment with the follow up calls as a reminder. Looking forward to have these new windows installed replacing 30+ years of the old and inefficient ones.Update.... Since the instalation the outside noise has reduced by 70% as I live by a Train rail yard that is active 24 - 7. The 3 person crew who did the install were totaly spot on with prep to compleation, even had a few challanging points with the old window frame but was sorted out in no time. Very friendly and informative, I felt bad as one of the windows was quite lardge and with 3 pane's of glass this thing was quite heavy and took all three workers to get to the house from the road.I highly recommend Ecoline for window design and instalation. First class in my view.

    Ecoline Windows

    Date: 18/06/2024

    We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.
  • Review fromJill R

    Date: 13/06/2024

    5 stars

    Jill R

    Date: 13/06/2024

    We absolutely love our new windows. *****'s team of installers were a pleasure to deal with and the cleanup at the end of each day was so appreciated.The patio Doors have made such a positive difference to the room.Thank you so much.

    Ecoline Windows

    Date: 18/06/2024

    Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.
  • Review fromBernice H

    Date: 11/06/2024

    5 stars

    Bernice H

    Date: 11/06/2024

    The installers were very professional, hard working , pleasant & hard working. The finished product is more than I expected, very good looking with extra finishing touches. Very pleased with this company. They fixed a rotten window frame with no discussion.My salesperson has reached out already to help with ******************** which is very much appreciated. I have done a lot of recent ******************** & I must say this was the most professional & best of them all.I am very glad I went with this company.

    Ecoline Windows

    Date: 12/06/2024

    We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Please keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.
  • Review fromEmily P

    Date: 10/06/2024

    5 stars

    Emily P

    Date: 10/06/2024

    The woman who came for our consultation was honest and had our best interests in mind without being pushy. The ordering process was straightforward and easy. The installers were polite, quick, and respectful of our space, moving things out of the way and back into place when they were finished, as well as tidying up after themselves. Would use this company again in the future!

    Ecoline Windows

    Date: 12/06/2024

    We're glad you were satisfied with all aspects of your window replacement. Don't hesitate to contact us if you have any questions about your new windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours.
  • Review fromJency H

    Date: 10/06/2024

    5 stars

    Jency H

    Date: 10/06/2024

    We had a great service from Ecoline windows and Doors from day 1 to end. We were upgrading our windows and they provided the best service. From very first day getting quote to installation day everything went smooth. ***** gave us the best quote and ***** arranged schedule based on our availability. **** and *** came right on time on the day of installation. They both made sure windows fit appropriately and fixed things as needed. They also made sure the place is nice and clean before they leave. We are happy and satisfied with Ecoline Windows and **************

    Ecoline Windows

    Date: 12/06/2024

    We were very excited to read your review and we will make sure to forward it to your project manager, installation crew and our office staff. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.
  • Review fromEduard L

    Date: 31/05/2024

    5 stars
    We replaced windows and balcony door and screen in our condo and team who came replacing it was great! Did job quick, cleaned after work, very polite. Afterwards we noticed a ********************* on our screen. Called, booked appointment with no issues, technician came, replaced whole mesh fairly quick. So far we experienced nothing else but great service from Ecoline!
  • Review fromDon T

    Date: 31/05/2024

    5 stars

    Don T

    Date: 31/05/2024

    I have nothing but good things to say about ecoline. The installers were 4 guys who were here from the *******. They were polite, and professional. They cleaned up the mess from the installation. The windows look really good. They also showed me how to operate the sliders and take out the screens if I need to. So thankyou from ***********************

    Ecoline Windows

    Date: 03/06/2024

    Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.
  • Review fromKassi R

    Date: 28/05/2024

    5 stars

    Kassi R

    Date: 28/05/2024

    I love our windows! I already can tell a difference that these are quality and help keep cold and heat out. Installation went well, no problems.

    Ecoline Windows

    Date: 03/06/2024

    We're glad you were satisfied with all aspects of your window replacement. Don't hesitate to contact us if you have any questions about your new windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbours.
  • Review fromOlen V

    Date: 22/05/2024

    5 stars

    Olen V

    Date: 22/05/2024

    Econoline helped me replace the old single pane windows around my front door earlier this year. The estimating process was smooth and the pricing was fair. The recommendations they gave on suitable choices to suit my house were very effective, and the installation process was clean, efficient and professional. Top marks, great experience.

    Ecoline Windows

    Date: 03/06/2024

    Thank you very much for your excellent review, we can not be more happier reading such positive feedback from our customers.Enjoy your new windows and please note we are always here if you need us. Thank you again.
  • Review fromXue X

    Date: 16/05/2024

    5 stars

    Xue X

    Date: 16/05/2024

    I replaced 10 windows plus a patio door from Ecoline the February, very pleased with it. The salesperson ****** is very knowledgeable and experienced with their products, also introducing the government rebates program to me. After contract signed, they sent people doing the measurements again to double check the size. The installation process also very good, they finished in one day. Both the windows and the patio door all works very well, especially the patio door moves so smoothly, I can just use one finger to open or close. Highly recommend for sure.

    Ecoline Windows

    Date: 23/05/2024

    Thank you very much for your excellent review, we can not be more happier reading such positive feedback from our customers.Enjoy your new windows and please note we are always here if you need us. Thank you again.

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