Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Retail Stores

Miniso (Canada) Store Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Stores.

Reviews

This profile includes reviews for Miniso (Canada) Store Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Miniso (Canada) Store Inc. has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Miniso (Canada) Store Inc.

      256 4611 Viking Way Richmond, BC V6V 2K9

    • Miniso (Canada) Store Inc.

      2136-2138 West 41 Ave Vancouver, BC V6M 1Z1

    • Miniso (Canada) Store Inc.

      1039 Robson St Vancouver, BC V6E 1A9

    • Miniso (Canada) Store Inc.

      330 32900 South Fraser Way Abbotsford, BC V2S 5A1

    • Miniso (Canada) Store Inc.

      317 5000 Canoe Pass Way Delta, BC V4M 0B3

    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJ. M

      Date: 18/03/2024

      1 star
      This business refused to refund a product after they told me I could. It was within the 7-day time frame. I would not have bought it otherwise. I emailed customer service. They were not reading emails jist doing a simple cut and paste answer that didnt make sense and couldnt care less. They refused the return and finally offered a store credit. I called head office to speak with someone. The operator couldnt think of a single employee to connect ne with and never called back after saying she would. Now she will not answer the phone when I call. I was going to give up and use the credit bit my daughter tried to use it and the store refused her. What a horrible company. Dont shop here. They dont care about honesty and they do NOT care about their customers. They make it impossible to speak with anyone because they know they are terrible and dont want to hear it.
    • Review fromMylene N

      Date: 29/12/2023

      1 star
      Miniso doesnt automatically gives you receipt. You have to asked them. The receipts are so confusing. They said they give you discounts but it so hard to understand Gst number of the store is not on the receipt. Subtotal and total very confusing. It doesnt tell you how much discount you get on the product that you only bought because of the sale sign that you see. You redeem points but it doesnt tell you if it was applied Fixed the way you show your itemized item receipts
    • Review fromCha B

      Date: 11/09/2022

      1 star
      if you buy any gadgets in miniso better get your receipt, if defective they wont replace it, they don't care at all. it is such a waste of money 20 dollars. because of this incident, I won't buy anymore in miniso.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.