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Business Profile

Heating and Air Conditioning

Thomson Industries Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

4.68/5 stars

Average of 57 Customer Reviews

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Review Details

  • Review fromRoss R

    Date: 17/03/2023

    5 stars
    We had our heat ducts cleaned by Thomson after purchasing an older home. The service person was excellent. He arrived right on time, kept everything clean and did not disturb us much while doing his job. We were very pleased with the service.
  • Review fromDonna B

    Date: 16/03/2023

    5 stars
    I am very happy to have chosen Thomson Industries for the purchase and installation of a new furnace and central AC in February 2022. The first servicing of both has just been completed. My experience with this company has been first class all the way with their skilled technicians being very efficient, knowledgeable and personable. Love that they never leave a trace of their work behind and are so pleasant to deal with. I wouldnt hesitate to recommend Thomson Industries.
  • Review fromSteve P

    Date: 16/03/2023

    5 stars
    Very happy with the work the tech did.Very knowledgeable and pleasant,communicated the work he was doing to our unit.
  • Review fromGrant O

    Date: 15/03/2023

    5 stars
    Great service from your technician. Polite, thorough, and willing to answer questions regarding our new system.
  • Review fromBrad G

    Date: 13/03/2023

    5 stars
    The installation service was excellent and the installer (**** and his partner) were very informative and professional in their work.
  • Review fromCarol A

    Date: 07/03/2023

    5 stars
    All went well with ************** who checked out the furnace and heat pump for us. Very polite and pleasant person. Answered any questions we had. Glad we are with this company.
  • Review fromKen H

    Date: 06/03/2023

    4 stars
    Very happy with Thomson Industries. No complaints at all. Very good service, especially from the office staff.
  • Review fromRudy P

    Date: 02/03/2023

    5 stars
    We had two technicians here for a problem with our mini splits. They were both knowledgeable and courteous and completed the job well and on time. The staff in the office are always kind, happy and also courteous. We are very happy with the company and their service.
  • Review fromTerry H

    Date: 01/03/2023

    5 stars
    Very pleased with all aspects of the purchase and installation. Condo mini-splits require some extra planning for energy supply and I believe the installers delivered the best solution. I was very satisfied with everything from the initial appraisal to the warranty followup; five stars!
  • Review fromFrederick H

    Date: 01/03/2023

    5 stars
    The Thomson tech made it through a heavy snowfall when I had my doubts. The tech was fast and proficientin tuning up my furnace. My neighbour tried to call Thomson the night before but the office had closed 15 minutes earlier. I asked if he could fit him in also. He did my neighbours furnace tune-up also right after mine. I am very happy with Thomson and will be using them again.

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