Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Industrial Recycling

Super Save Disposal Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Industrial Recycling.

Reviews

This profile includes reviews for Super Save Disposal Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Super Save Disposal Inc. has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 22 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromEmanuel B

      Date: 14/06/2025

      1 star
      Be extremely careful. They sneak in contract renewals terms in small greyed letters. Even when you make a service change they will sneak in more years to your contract. And worst of you no longer operate out of that location or need their business they will force you to either pay out thousands of dollar or find someone else to use their service. It's very sketchy stuff.
    • Review fromGrace W

      Date: 05/02/2025

      1 star
      If I could give negative stars, I would. Absolutely the worst company I have ever dealt with. The 5 year contract for garbage bin renews automatically for another 5 years unless you send them a letter by registered mail stating you want to cancel the contract. This letter needs to be received by Supersave not more than 120 days before the end of the contract but not less than 90 days before the end of the contract. And if you miss this window, you are stuck with them for another 5 years. The only way to contact anyone regarding cancelling the contract is through email. If you call **************** to discuss anything about the account, they are ********************** unhelpful. Do NOT sign a contract with these guys. Avoid at all cost!!!!
    • Review fromBaynes Sound O

      Date: 21/11/2024

      1 star
      ****************! We accidently signed a contract in error advising them the next day. They did not care about our mistake or negotiate alternate terms. It was like they caught a fish and would not release. Like holding a gun to someone's head ready to shoot if you did not comply to the terms, with their contracts. *************** is a vicious business and these guys are total Piranha's. Unethical, non-negotiating, no compassion or understanding, no alternatives, just vicious. Run as fast as you can before signing anything with these guys!
    • Review fromAsta L

      Date: 17/01/2024

      1 star
      This company is so shady. Despite multiple efforts (emails, phone calls and even filling up forms in their website) to end their contracts, they literally generate bills over a thousand dollars at their own wish ONE WHOLE YEAR after contracts done without letting you know anything beforehand as well as the efforts you put in order to clarify bills before ending the contract. And if you disagreed with those charges and refused to pay those at their own wish bill, they will hire collection company to LOWER YOUR CREDIT SCORE!! They split themselves in multiple departments and just throwing the ***** around without any intention to respond properly. And since their base point is over a thousand dollars, they will charge interests from time to time until it grows bigger making it looks like something else and keep forcing you to pay those unknown bills. Not to mention they occasionally ************* and had bad handling of your waste bin within the contract period. YOUR DISASTER WILL BEGIN ONCE YOU CHOOSE THIS COMPANY!
    • Review frommichael s

      Date: 13/12/2023

      1 star
      they lie and rip you off. the contract for a fixed price is not fixed, they constantly up the prices. canceling is near impossible
    • Review fromAndrew H

      Date: 08/12/2023

      1 star
      worst company i have ever dealt with, money hungry and dont care about the customer, horrible customer service, i would never use them again and would recommend a different garbage service! signed a contract with them almost a year in advance, things changed and i could no longer accept the bin on the property i was on, i contacted them 5 months prior by email telling them i couldn't accept the bin at the service date and would let them know when and where i could accept it, they wrote back telling me there was nothing they could do and i would have to pay the year out or find somewhere to put the bin on the bin placement day, this was 5 months before i was supposed to receive the bin! i called and talked to several people who only said there was nothing they could do, i asked to move the placement day back 3 months and the agreement would start then but again there was NOTHING THEY COULD DO, just horrible to deal with i will never use any of there products or gas stations again! STAY AWAY!
    • Review fromPAMELA C

      Date: 02/11/2023

      1 star
      I was rear ended Oct 29th by one of your propane trucks. I have filed a claim with ICBC and tried to give as much information as I could remember as I was very shook over the whole incident. The driver of the other vehicle was extremely rude and even though I was trying to merge from the slow lane in at Glenmore and Union Rd in ******* he did not want to let me in. After he rear ended me we pulled over to exchange info he stated: "I have cameras on my truck and we have one of these incidents happen at least once a week and we NEVER lose" What is that?? Who even says that?I told him it was a merge in traffic he stated: "I only have to let one car in front of me you need to go behind me"I said "Where was I to go in the ditch ?? " I would have had to brake the entire length of his truck to try to get behind him as I was already in front clearly since he hit me from behind. He was not letting me merge and decided to hit me instead.He took a picture of my drivers license and when I asked for his he showed me a picture on his phone. I said I want the one in his wallet. He stated: "I don't have to carry a drivers license just a copy of it" Really ???? So all I got was a picture of his picture on his phone.I did call in to file a complaint against him to your company Super Save Disposal this morning as even driving without a drivers license is clearly WRONG!!!!I like to think I am a good and safe driver my driving record should show that over the last 38 years!! and I am teaching my children the same as I have an L and an N on my car for both my boys learning.This guy SHOULD NOT be driving a work vehicle he is dangerous!!!! AND RUDE!!!! Your driver is at fault 100% he was being an idiot driver and maybe one day he will kill a family driving this way. UNSAFE!!!!!!
    • Review fromGraham B

      Date: 29/09/2023

      1 star
      STAY AWAY. I will never deal with this company again. I informed them on April 21, 2023 that I had sold my property, I had moved and, since I had no need for propane anymore, that my account needed to be closed. After 3 attempts via email I finally got someone to acknowledge that my account was closed - fortunately I saved our email communications as they would be needed later. In late July I received an emailed invoice from Super Save for the annual tank rental fee. I immediately called them and was told I'd get a credit for the amount that was going to be charged to my credit card. Yeah, that's right, my account was closed but apparently they decided to keep my automatic payment info. So, 2 weeks later, still no credit. Called them again - got a nice young lady who, once again, acknowledged my account was, in fact, closed back in April and that I'd get a credit to my credit card. 2 weeks later, still no credit. This time I figured I'd email them as it seemed I might need some additional ammunition to dispute the credit card charge. Again, promised a credit but then a manager steps in and tells me that since the current owner of my former property hadn't contacted them that I would be charged the tank rental fee for a tank that I wasn't using that was located on a property that wasn't mine. Does this make any sense? I told this fool that whether or not the current owner has contacted them was none of my concern and whether or not they went and picked up that tank was also none of my concern and that Super Save can - and should - go to h*** Out of curiosity I contacted the lady who bought my property - she told me that she did set up an account with ********************** Save back in April and had been expecting the tank rental invoice....but they sent it to me instead. Anyway, I filed a dispute with my credit card for the unauthorized charged and got my credit. Incompetent......and that is being kind. Lots of other propane suppliers out there - stay away from this one.
    • Review fromJordan S

      Date: 21/08/2023

      1 star

      Jordan S

      Date: 21/08/2023

      Well, everyone should read these reviews. They are not honest people. They have been overcharging us for years. We signed a contract for 2 years of service and specified "no fuel surcharges". Of course they charged us fuel surcharges as well as a spurious "admin" or "covid recovery" fee. How about a $5 per bin maintenance. I have never seen them maintain their bins. These spurious charges amounted to almost $60. a month. And guess what, apparently in the fine print of their agreement it says if you pay the bill, even if overcharged, they get to keep it and will not refund it. Their local rep, Calgary, is almost impossible to reach and when we did, he did not help with any of this. He pulls an ostrich and keeps his head in the sand. So, you decide if you would like to deal with less than honest folks whose only job it seems is to get rich by overcharging you. Apparently I have to pick at least one star, this is actually a NO STAR review.

      Super Save Disposal Inc.

      Date: 22/08/2023

      I will be happy to answer your questions concerning your pricing and how it matches up with our agreement. Your business is appreciated and it is our mission to continue building our working relationship in the future. If you have specific charges that have surfaced, please feel free to send the invoice(s) to me and I will review with you.
    • Review fromKathy H

      Date: 01/08/2023

      1 star
      Well where do you start but never get them as I believe that they do not have good practices as I got a bin delivered and paid nearly 800 for it and got a finally bill for over 2500. Stating that they do not have back up to proof the weight as it came for household items (books,stuff animals, one tv stand, pillows,toys) as much as full load of salt or sand. Be careful buyer be aware

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.