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Average of 19 Customer Reviews
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Review fromMei and Miguel M
Date: 20/06/2025
5 starsWe had an absolutely wonderful experience working with ********* Viaje throughout our mortgage approval process. From start to finish she went above and beyond to ensure everything went smoothly, and we couldnt be more grateful for the dedication and professionalism.What truly stood out to us was her outstanding communication. We were always kept in the loopwhether it was a quick update, a heads-up on paperwork, or reassurance during the more stressful moments, Steph made sure we never felt left in the dark. It was clear that she genuinely cared and wanted us to feel confident every step of the way.She worked diligently to secure us the best possible rate and took the time to explain every detail with patience and clarity. No question was too small or too silly. She answered everything promptly and thoroughly. We never felt rushed or confused, which made a huge difference for us.Beyond just getting the mortgage approved, it felt like Steph was on our team, advocating for us, anticipating potential hiccups, and resolving issues quickly when they arose. That level of attention and care is rare, and it meant so much to us.Thanks to her, we are now settled into our new home with peace of mind, knowing we were in good hands from day one.Highly recommend to anyone looking for a mortgage broker who is experienced, proactive, personable, and truly invested in your success.Thank you again, Stephyou made what could have been a stressful process feel manageable and even exciting!Review fromDebbie M
Date: 14/03/2025
5 stars******* at Blue Pearl Mortgage was a pleasure to deal with. He is very professional, knowledgeable and you get the sense that he has your best interest at the forefront. I would highly recommend using their servicesReview fromDavid B
Date: 25/02/2025
1 starDavid B
Date: 25/02/2025
I was told that my documents were sufficient and that the agent could help with a mortgage proposal. At every step I followed the directions given but then this person emailed that they no longer worked there. The first contact was January 9, and today February 25 I was given the "next step". Waiting and constantly being told what to do next has been exhausting. Now they want me to start again. No thank you! I will get back to them in 7 weeks.
Blue Pearl Mortgage Group Inc.
Date: 27/02/2025
Thank you for sharing your feedback. We understand how frustrating and exhausting this process has been for you, and we sincerely apologize for any inconvenience youve experienced.Our goal is always to provide clear guidance and support throughout the mortgage process. Unfortunately, due to lender requirements, they can only consider income that is current and verifiable at the time of approval. We truly appreciate your patience as we worked to explore every possible solution for you, including alternative options when your initial preference changed.We recognize that waiting for answers can be challenging, and we regret any confusion caused by changes in personnel. Please know that we remain committed to assisting you when youre ready to proceed. We value your time and look forward to reconnecting in seven weeks to help move things forward smoothly.If you have any questions in the meantime, please dont hesitate to reach out.Review fromJames M
Date: 07/02/2025
5 stars******** ***** at Blue Pearl Mortgage is a pleasure to deal with. Shes very professional, knowledgeable and you get the sense that she has your best interest at the forefront. I would highly recommend using their services.Review fromTerra B
Date: 04/11/2024
5 stars********* and ******* are the best ! They work hard for you and are great brokers ! Highly recommend!Review fromNichole D
Date: 15/08/2024
5 starsNichole D
Date: 15/08/2024
**************** was incredible to work with! He thought outside the box to find solutions. He was very professional and communicated effectively!Blue Pearl Mortgage Group Inc.
Date: 16/08/2024
******* always tries to go above and beyond for his clients. Thank you for such a great review.
Review fromJohn S
Date: 12/07/2024
5 stars********* was great to deal with. She listened to my situation and found a suitable solution for me mortgage needs. Even after everything was completed she still reached out to make sure everything was going fine and we are still in touch today. I would highly recommend Blue Pearl for everyones mortgage or lending needs. I will definately use them again for my mortgage needs.Review fromLinda L
Date: 14/05/2024
5 starsLinda L
Date: 14/05/2024
Thank you so much ********* for getting us through everything. You listened and delivered the best options for us during a confusing time for us. We appreciate the advices, the communications and answering all the 1000 questions we had. I highly recommend Blue Pearl Mortgage to all of friends and family!Blue Pearl Mortgage Group Inc.
Date: 15/05/2024
Thank you so much for the wonderful review! ********* is thrilled to hear that she was able to assist you effectively during this process. She is glad that her advice, communication, and support were helpful, especially during such a confusing time.
Your kind words and recommendation of Blue Pearl Mortgage to your friends and family mean a lot to her. If you have more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
The Blue Pearl Mortgage TeamReview fromDarlene Q
Date: 27/04/2024
5 starsI highly recommend our broker *****,he worked very hard to help us get a consultation homeowners loan ,very accurate,polite,he always kept us up to date on what was happening. He made our life easier now to manage one payment and low interest loan. Ty *****Review fromJaney M
Date: 26/04/2024
5 starsI don't even know where to begin.... I went to Sunny and I had tough circumstances and no matter what situation I ran in to, he always had a solution and I can tell you he took his time and went out of his way to help. Also he was completely professional and non judgemental...I appreciate him more than he knows..Thanks again
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