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Business Profile

Moving Companies

Great Canadian Van Lines Ltd.

Reviews

Customer Review Ratings

4.99/5 stars

Average of 139 Customer Reviews

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Review Details

  • Review fromMaci R

    Date: 24/07/2023

    5 stars

    Maci R

    Date: 24/07/2023

    ***, *****, and **** were punctual and worked together very well. They got the job done as expected. We employed the company for a move from Western Canada to Eastern ****** and the prices were transparent. My husband and I would recommend this company for long-distance moves.

    Great Canadian Van Lines Ltd.

    Date: 26/07/2023

    Thank you Maci we will share your feedback with *** and his crew.
  • Review fromCole C

    Date: 20/06/2023

    5 stars

    Cole C

    Date: 20/06/2023

    Would recommend Great ************************************************* (****) to anyone seeking to move across the country. We used **** to move from ******* to ******* and from the moment we first interacted with the team we received high quality customer service, which continued through until our final piece of furniture was dropped off. What stands out about **** was their ability to deliver on their commitments. For our move one of the critical considerations was the minimizing the outstanding time from pick-up through drop-off. The **** team exceeded our expectations by delivering our belongings to our new home 10 days after pick-up - well within their promised window of 17 days. ****'s staff were top notch - ensuring that all our questions were answered and completing all action items promptly. *****, our contact person at headquarters was excellent, very pleasant to correspond with and went above and beyond to ensure that a change to our pick-up time was scheduled without any issues. *** (the driver) was amazing at both pick-up and delivery!! *** also provided superb communication throughout and was speedy at both pick-up and drop-off!

    Great Canadian Van Lines Ltd.

    Date: 21/06/2023

    Thanks so much **** we have shared this with our team
  • Review fromBrenda H

    Date: 07/06/2023

    5 stars

    Brenda H

    Date: 07/06/2023

    I had a partial load going across the country and Great ************************************************* provided the best value. I did not know that I would also get the BEST driver (*****) and a stellar experience all around. Thank you all so much for making a stressful situation a little easier <3.

    Great Canadian Van Lines Ltd.

    Date: 08/06/2023

    Thanks so much ******
  • Review fromAlma A

    Date: 31/05/2023

    5 stars

    Alma A

    Date: 31/05/2023

    Amazing job. The work done was outstanding. Much more than I expected. *** and his team were very professional and helpful. If I were to move again I would go nowhere else.

    Great Canadian Van Lines Ltd.

    Date: 01/06/2023

    Thank you **** we have shared this wth your driver Ron
  • Review fromAnik R.

    Date: 30/05/2023

    5 stars

    Anik R.

    Date: 30/05/2023

    Had a great experience with them! When I initially contacted them ******* I spoke to was amazing! She was always there to answer ALL of our questions by email and phone. They were on time, took care of our stuff and took them an hour to unpack and unwrap all of ************* into our new home! The driver was in contact with ** throughout his trip from ******* to ******* to keep ** updated on the arrival date of our stuff. I would recommend Great ************************************************* to anyone moving long distance.

    Great Canadian Van Lines Ltd.

    Date: 31/05/2023

    Thank you **** we have shared this with all of our staff.
  • Review fromTawseef K

    Date: 23/05/2023

    5 stars

    Tawseef K

    Date: 23/05/2023

    I used the services of GCVL for a long distance move between provinces. My initial communication was with ***** and she was very helpful throughout. The whole process was pretty simple and transparent and after comparing quotations from a few other moving companies I found GCVL offered the best value for money. Their prices are much more reasonable than competitors and the service is top notch.There was some confusion related to the pickup from the point of origin but once I communicated with their customer service it was taken care of immediately without any hassle on my part. Everything went smoothly. The guys who came to pick up the stuff were professionals and clearly knew what they were doing. They packed and loaded everything in an hour and it was impressive how they handled everything with care. They notified me 48 hours in advance about the delivery date and time so I had enough time to notify my building. The movers were again super friendly and unloaded everything in less than an hour. Nothing was damaged! Top quality service!I highly recommend them if you are looking to move long distance. They know what they are doing, their service is impeccable and the price is reasonable. I know I will hire them again if I need to move.

    Great Canadian Van Lines Ltd.

    Date: 24/05/2023

    Thank you Tawseef we have shared your comments with our team.
  • Review fromJim S

    Date: 21/03/2023

    5 stars

    Jim S

    Date: 21/03/2023

    Excellent. From the beginning to end Great ************************************************* was amazing to use as a mover. ***** provided all the information and is very friendly and clearly explained all the details and answered any questions we had. No hidden charges as one quote we had provided by another company "forgot to include fuel and ferry costs". ********** was great. On time and efficient at their work. No damage to any items on arrival at new location. Would not hesitate to use GCVL again and would not hesitate to recommend their services to anyone I know.Well done

    Great Canadian Van Lines Ltd.

    Date: 22/03/2023

    Hi ***, great to hear, we have shared this with ***** and the crew Thank you
  • Review fromLynn P

    Date: 16/03/2023

    5 stars

    Lynn P

    Date: 16/03/2023

    From the moment we requested a quote, the entire staff was professional, efficient and friendly. All questions were patiently answered. All time frames were respected (weather permitting) and updates were provided. All inventory arrived in the same condition it left. We were very pleased with the service and would recommend Great ************************************************* to anyone considering a long distance move.

    Great Canadian Van Lines Ltd.

    Date: 17/03/2023

    Thank you **** we will share this with our team
  • Review fromConnor T

    Date: 09/02/2023

    5 stars

    Connor T

    Date: 09/02/2023

    GCVL did a great job with my move. Drivers were fast, efficient and professional and the office helped to make sure I got an accurate quote of the total costs. Would definitely use them again.

    Great Canadian Van Lines Ltd.

    Date: 10/02/2023

    Thanks for the feedback ******, we will share this with your booking agent **** ******, and your Driver Codie and crew
  • Review fromDeborah C

    Date: 05/02/2023

    5 stars

    Deborah C

    Date: 05/02/2023

    Our move across ****** went so smoothly thanks to *****, ****** and ***. *** and his crew were amazing to deal with - very hard workers, very pleasant, very careful and attentive. We were kept apprised by ****** in the office as the truck travelled across ******. I have no hesitation in recommending GCVL!

    Great Canadian Van Lines Ltd.

    Date: 06/02/2023

    Thank you for sharing this *******, and it was great to see that your price went down substantially.
    We will share your feedback with our team

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