Business Profile
Internet Marketing Services
Wishpond Technologies Ltd.This business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
3.37/5 stars
Average of 30 Customer Reviews
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Review fromSmm W
Date: 02/07/2024
1 starOver promises and under delivered!! Their team is from all over the world with the worst grammar and repeat ads that I had to correct every single time. I hired them so I wouldn't have to take time out of my day to do it, but I spent more time redoing what they had done that they should've paid ME! They never return emails, don't hold up to their end of the bargain, kept charging me even after I had told them to cancel several time. I had to dispute with my credit card and then they said they would only return my payment after I took the dispute down! They finally returned my charge, but then charged me again! They're all incompetent, poor grammar, and terrible customer service. DO NOT BUY THEIR PRODUCT!Review fromshaile G
Date: 11/04/2024
5 starsWishpond has been a game-changer for our digital marketing efforts. The user-friendly interface made it simple to create eye-catching landing pages and engaging pop-*** that significantly increased our lead generation. Integrating with our CRM was a breeze, allowing for seamless lead management and follow-up campaigns. The automation tools saved us time and kept our audience engaged with minimal effort. Their customer support was attentive and helpful, ensuring we made the most of all the features available. Highly recommend Wishpond for any business looking to boost their online marketing with ease!Review fromValerie P
Date: 11/04/2024
1 starThis company started out great. Unfortunately after their "first phase," where you move on to take over the back end of the platform, to do your own revisions on your website, they were nowhere to be found. Their so called, ******************* nope!!!! Good customer care would have had follow up appointments to guide customers to be successful on their own.Spelling mistakes, and no testimonials added to my site, that were supposed to be there before finalizing the first phase. I could have done just fine using GoDaddy's platform with business, and sad to say, I trusted this company, and the end result.... I don't want people to go to my site to see it's clearly unfinished.I have tried to cancel my site and be done with this company since 2/20/24.... they continue to try and auto-debit my account, as of yesterday.... they still try to auto-debit my account. I do not recommend this company. Stick with Shopify or GoDaddy... user friendly and straightforward. Live people to communicate with, and best of luck with everything. I believe Wishpond, like any business that begins, means well... they just don't have their SH&* together. Ps ... I had to leave a "Star rating.." would not have left one. I had to leave one*****Review fromIvan O
Date: 11/03/2024
5 starsIvan O
Date: 11/03/2024
As a small business on the rise, we were in dire need of a marketing solution to create and grow our customers based. Since the very first meeting with the Wishpond team has been incredibly responsive, knowledgeable, and genuinely customer-focused. They took the time to understand our goals and guided us in creating effective campaigns. In just a couple of months, we've been working together and our impression is that we will reach a huge success. Thanks, Wishpond!Wishpond Technologies Ltd.
Date: 12/03/2024
Hello ****.Thank you very much for your feedback. We're thrilled to know that you're having such a positive experience with our team.Feel always free to share your thoughts with us through ******************************* We appreciate all feedback.Have a great week!*******, from Customer Success.Review fromChristopher D
Date: 26/02/2024
5 starsChristopher D
Date: 26/02/2024
Wishpond isn't just a marketing tool, it's a platform backed by an incredible team. Their support has been nothing short of exceptional, going above and beyond to ensure my success.Here's what truly impressed me:Super knowledgeable: The support team consistently demonstrated deep expertise in Wishpond's features and functionality. No matter my question, they provided clear, accurate, and helpful answers.Always helpful: They weren't just there to answer questions. The team genuinely wanted to see me succeed and offered valuable suggestions and assistance throughout my entire journey.Communication champions: Clear and prompt communication was a hallmark of every interaction. They responded quickly, explained things in a way I could understand, and always kept me informed of the progress.Overall, Wishpond's support team is a major asset to the platform. They've made my experience smooth, efficient, and ultimately, successful. If you're looking for a marketing tool with top-tier support, Wishpond is definitely worthWishpond Technologies Ltd.
Date: 27/02/2024
Hello ***********.Thank you for this awesome feedback. We're thrilled to learn that your experience with us has been so positive.Your opinion is truly important to us and we're committed to offering you the best. Suggestions are also welcome: feel always free to write directly to your Account Manager or to ****************************** to let us know of anything you'd like to see done better.Have a great day!Best regards,*******, from the Customer Success team.Review fromChris C
Date: 09/02/2024
5 starsChris C
Date: 09/02/2024
Intelligent, thoughtful marketing team that we're honest, on time and did what they said. True professionals and NOT the scam artists I've previously encountered in online marketing. Selected gorgeous imagery and accurate copy where needed for my project. Tailored their approach to my audience and not some broad generic. A pleasure to work with and also very affordable.Wishpond Technologies Ltd.
Date: 12/02/2024
Hello ***********Thank you very much for this feedback. We're really happy to see that your experience has been so positive.If you have any questions or concerns, feel always free to reach out to the team that is working with you or to write to ****************************** Have a great week!All best,Customer Success team.Review fromLaurence M
Date: 31/01/2024
5 starsLaurence M
Date: 31/01/2024
Before I signed up with Wishpond, I made it clear that I had hardly any patience for anything complicated. I was reassured that I would get the necessary support to get a good understanding of the program. I filled out a very long questionnaire shortly after signing up. I was actually quite impressed by the precision of the questions, and I hoped my detailed answers would be put to good use. They were.Fast forward, I just finished the onboarding process and, so far, I am pleased with the assets that the team produced for my website, email campaigns, and social platform campaigns. The visuals and the content look fantastic. The amount of information to handle is somewhat overwhelming for me, and I know the next step will be a learning curve. However, the tutorials, training videos, and customer support that are made available to the customer are a reassurance that I will not be left alone. So far, it has been a great experience.Wishpond Technologies Ltd.
Date: 12/02/2024
Hello *****************Thank you for the feedback. We're thrilled to hear that your experience with us has been so positive.If you have any questions or concerns, feel always free to reach out to the team that is working with you or to write to ****************************** Have a great week!All best,Customer Success team.Review fromKen E.
Date: 11/01/2024
4 starsKen E.
Date: 11/01/2024
The team at Wishpond for provided me with good personal and professional service, and I was very happy with their good planning and graphic ideas.Wishpond Technologies Ltd.
Date: 12/02/2024
Hello *******Hello ***********Thank you very much for this feedback. We're really happy to see that your experience has been so positive. If you have any questions or suggestions, feel always free to reach out to the team that is working with you or to write to ****************************** Have a great week!All best,Customer Success team.Review fromJonathan M
Date: 14/11/2023
1 starJonathan M
Date: 14/11/2023
Our company obtained the services of wishpond in August of 2022 for a year contract. It was a bit of a bumpy road, but our website was finished in December of 2022. In late Sept 2023 I attempted to cancel the service as it didn't fit but couldn't find a cancellation capability on the website. The plans/billing sections only allows for change of card or to contact to change plan. I contact customer service and don't get a clear direction until 2 weeks later. After ***** minutes with the customer service rep, I told them I still want to cancel. Approximately one month later I'm still in limbo on the confirmation of the cancellation and have been charged again. Im concerned that our company will continue to be charged for a renewal we didn't ask for or agree to. I have the timestamped emails and I just want this to conclude.Wishpond Technologies Ltd.
Date: 11/01/2024
Hello ******************* name is ******* and I'm responsible for the *************************** here at ************************'m really sorry to hear this. I can guarantee that this is not the experience we believe our clients deserve and I'm truly sorry that you went through this.I ask you for the opportunity to fix the situation. I believe that one of our team members is trying to contact you through your email. It would mean the world to us if you could reply and engage in a conversation. We promised you we will be brief and not take much of your time.If you would rather reach out to me directly, you can email me in ************************************** forward to hearing from you, ********. And again I'm very sorry for the inconvenience we caused.All best,Wishpond.Wishpond Technologies Ltd.
Date: 11/01/2024
Hello ******************* name is ******* and I'm responsible for the *************************** here at ************************'m really sorry to hear this. I can guarantee that this is not the experience we believe our clients deserve and I'm truly sorry that you went through this.I ask you for the opportunity to fix the situation. I believe that one of our team members is trying to contact you through your email. It would mean the world to us if you could reply and engage in a conversation. We promised you we will be brief and not take much of your time.If you would rather reach out to me directly, you can email me in ************************************** forward to hearing from you, ********. And again I'm very sorry for the inconvenience we caused.All best,Wishpond.Review fromShelly K
Date: 11/10/2022
1 starShelly K
Date: 11/10/2022
They literally told me the website was "perfect" for SEO and email marketing and after I paid $$$$$$ , they said they can't work with a word-press site and offered to re-design the site instead. I said I don't want them to re-design the site - I want a refund. But they are refusing. LoL how dishonest and wrong is that?!!! No one to speak with, this company is....... %*#$@)*@(@$(*@)@..... ** ***** ***** ***** *** * **** *** * *** **** * *** *** **** ********** *** ******** *************. They are a ****, they are *********, they appear well but their design is GENERIC & MEDIOCRE - best go hire a high schooler !Wishpond Technologies Ltd.
Date: 18/10/2022
Hello ******, Thank you for your feedback. As the marketing process is consultative, we strive to create the best possible outcome for our marketing efforts. This includes an in-depth website and SEO health assessment. Ultimately, the success of your marketing campaigns are determined not only by our efforts, but by the user experience on your website as well. All the design work is based on your website and current aesthetic, as well as additional graphics you provide to us for use. It is protocol for us to share designs for approval before we go live, and we are always happy to revisit them with the creative team should there be any issue. Both parties have entered into an agreement per the signed Statement of Work, and we are trying to work within that commitment to find a way forward. We are still happy to deliver the agreed upon services, and our representatives have engaged with you to try and resolve your issue. We recommend that you continue to communicate through those channels to work towards a resolution.
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