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Business Profile

Local Lottery

Playnow

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Local Lottery.

Reviews

Customer Review Ratings

1.16/5 stars

Average of 43 Customer Reviews

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Review Details

  • Review fromGord P

    Date: 14/09/2023

    1 star
    Literally the most blatantly rigged site in the history of online gambling. How the ** government allows them to function with such a low win rate is absolutely mental.
  • Review fromMichael W

    Date: 12/09/2023

    2 stars
    Quite often their slots are dry. You end up betting $30 or $40, only to see occasional $3 wins for 2/3 of their online machines.No incentive to play...
  • Review fromRajinder S

    Date: 27/06/2023

    1 star
    They are scammers scamming quickly and with smart strategy on roulette and other live games every thing is pre fixxed smartly and cant prove anywhere but when you see and analysis things yes they are scamming with numbers e.g. when they repeating the same number 3times it means they know where they are putting the ball and they use this practice many times to loot every day and once you come into their scam you have now choice to get rid out of that I scam $20000 by this govt orgnised scam I want just shut down this scam now for ever.
  • Review fromKiki K

    Date: 08/06/2023

    1 star
    Bclc ,playnow, casinos all huge *****! It's not at all random its 100% rigged. Done with all these sites. On JACKPOT CITY I have won in 1 week more than I have in 2 years on Playnow, casinos anything BCLC. It's legit and get my large wins. Bclc,playnow and casinos can shove it. *******!!! So *********! Maybe they need an internal review, cause something isn't right. *****
  • Review fromGreg N

    Date: 20/05/2023

    1 star
    They locked my account and are not giving me my money and they never emailed me and are not responding to emails or Live Chat.
  • Review fromLynne M

    Date: 15/05/2023

    1 star
    There are too many problems with Playnow and the only advice customer service can give you is to"clear your cache" and "cookies". Then reboot your computer. Time after time this is their only answer. Lately been getting the message "player not allowed to place bet due to geolocation failure.I am in ******** and their is no failure.But call customer service...clear your cache and cookies. Playing triple play poker, held three deuces, system disconnected me and had to log in again. This time I did not get the 3 held deuces back. Tell me why this is. By the way, Playnow can see every bet you wager. Now the most recent one was held funds. I have over $800 in held funds but am not allowed to cash out until the WR is met. Give me a break, the WR is $1500.00. Who are they kidding. To add insult to injury, they said it was one on a PROMO. and I am not eligible for any promos as I "self excluded" 3 years ago. It was a GOODWILL GESTURE but customer service placed it in PROMO. Not my fault but now I am awaiting a call back from a Manager at Playnow which could take awhile. Oh and also the $800 must be played before May 22. I'm not done with them yet. This is all false and misleading information, or better than that....no information.
  • Review fromWAYNE M

    Date: 28/04/2023

    2 stars
    STARTED WITH PLAYNOW IN 2019 THOUGHT THAT THE ***** WERE FUN & WON & LOST BUT I NEVER FELT THAT THE ***** WERE RIGGED UNTIL COVID 19 HIT. I STARTED TO SEE DIFFERENT ANGLES OF THEIR CASINO, WITH WINS NOT BEING PAID OR THE " WE ARE NOT-SURE YOU ARE STILL IN **" IT KILLS ME TO HEAR THEIR ADS STATE "PLAYNOW" IS SAFE. FAIR! & WANT YOU TO BELIEVE THEY ARE DOING ** A FAVOR PLAYNOW STARTED TO REVAMP THEIR CASINO THRU & AFTER "the scare" 2021 REMOVING OLDER ***** (a lot of my fav ones ) TIKI FRUITS was eliminated then BOOM ALL OF THESE NEW HI END ***** CAME ON LINE ALONG WITH THE WORKERS, ********************* THAT ARE INVOLVED ACROSS www. ON MOST GAMBLING ****S EASY TO FIND RIGHT CLICK AND INSPECT THEN ONE DAY IN SEPT 2020 I WANTED TO TRY SOMETHING DIFFERENT SO WENT-SLOT ***** AND I WASN'T ALLOWED TO PLAY- WENT TO ONLINE CHAT AND CHATTED WITH A NICE YOUNG MAN. PUT ME ON HOLD CAME BACK AND HE EXPLAINED THAT I HAVE TO FINISH THE LAST TURN S IF NOT THE **** BLOCKS IT AFFECTS CONNECTED ***** I SAID SAY WHAT?? WHY/ HE SAID GO TO DA ***** DUO&OPEN THE **** I DID & **** HAD ANOTHER SPIN BOOM WON A TWENTY BUT THE THING IS HE SAID GO TO COLOR CUBE AND CHECK OUT AT FIRST GLANCE IT LOOKED LIKE WAS IN THE WRONG COLOR SO I HAD CLOSER LOOK ON THE ***** AND SURE ENOUGH IT HITS BUT CHANGES TO ANOTHER COLOR THAT PAID $1.00 I HAD WON $10,000.00 PLAYNOW SAID NO AND GAVE SOME FREE SPINS CASH & SAID NO U DIDN'T I WENT BACK AND WENT TO LOOK AT THE ***** IT WAS GONE & SO WAS THE YOUNG MAN THEY GOT RID OF HIM,. THAT'S THE BEGINNING OF THE END. THIS GOVERNMENT WEB **** NOW HAS OUTSIDE INFLUENCE RUNNING ON ALMOST EVERY **** ON THEIR **** IT ALL STARTS WITH THE **** CRASHING SOMETHING LIKE THIS THEN IT FREEZES THEN KICKS U OUT HEY DON'T GET ME WRONG I HAVE WON A LOT OF MONEY ON THEIR **** IM JUST NOT SURE WHY THEY WENT THIS ROUTE BEING A GOVERNMENT WEB PAGE! THEY ARE GOING TO BE SHUT DOWN.
  • Review fromLynn M

    Date: 21/04/2023

    1 star
    Been playing on this site for two years... first year was winning lots and few JP's...then slowly over the last year they have cut my wins right down... the bingo site is horrible... same winners winning ***** times a day and yet others just don't and can't win...no.. it's NOT luck....bots?
  • Review fromCraig B

    Date: 04/04/2023

    1 star
    Deposited money with no issues on my ******* ******* phone. The site is extremely frustrating once you do well you get booted from table or slot machine it's a broken incomplete site that barely works. Tried to withdrawal and it's apparently not supported I used my debit card on my ******* phone and there was no disclaimer saying you will not be able to withdraw. I've been trying for days talking with customer support who pretende that they never heard of this issue and finally was told ia email that ******* and ******* is not supported. Sounds like a common issue to me. Support will literally *** to your face and make you jump though useless hoops when they know **** well what the issue is. How can they legally take your money without some sort of disclaimer warning you about the inability to withdraw from ******* users there shoukd be a class action suit against this site ibwould partake and the people should have this scam site shut down for good
  • Review fromJennifer P

    Date: 07/12/2022

    1 star
    I won more than 20 thousand and still they blocked my account and I have not received my winnings. They said they sent a email to me for my bank info but they already have it and I did not get ANY email from them. I get emails from them every day so actually they do have all of my info. I spend alot of money here and I am very upset. I was counting on receiving MY winnings
    ********

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