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Business Profile

Motorcycle Dealers

Trev Deeley Motorcycles Ltd

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kyle B

    Date: 13/06/2024

    Kyle B

    Date: 13/06/2024

    Do not support a business that doesn't support it's paying customers!Salesman ****** had me sit down at his desk so he could show me all the things that they did to the bike, "fully inspected and checked through" that was a bold faced lie!No brake lights, rusted corroded throttle cables, old rear brake pads on a new rotor, front brakes needed to be bled, 50% braking at best, oilpan leaking, shifter shaft seal leaking oil, clutch cable housing cracked and leaking oil, transmission was full of water turned oil to milkshake color and consistency, engine isolator bushings and stabilizer links worn out from the engine shaking so bad from the bent crankshaft, exhaust gasket leaking, incorrect belt tension too loose, signal lights were loose, mirrors were loose, fork seals leaking, big glob of silicone on the front brake stop switch so it functions.Brought all this to the salesmans attention and he stops talking to me. So I left a ****** review and he phones me within 2 hours to try and bribe me with a service kit (oil, filter and o-ring) if I remove the bad review. Tried calling the general manager directly to inform him that his salesman is lying to customers and selling bikes that are NOT ROADSAFE!... No answer, big surprise there. Do not shop at Trev Deeley!!!

    Trev Deeley Motorcycles Ltd

    Date: 14/06/2024

    We appreciate your ongoing communication regarding the issues you've encountered with your recent purchase from Trev Deeley. We've made multiple attempts to address and rectify the concerns you've raised, but it's important to acknowledge that resolving these issues has been challenging due to your distance from our location.While we understand that being out of town presents obstacles, we urge you to consider the limitations it imposes on our ability to assist you effectively. Despite these challenges, our team remains committed to finding a solution that meets your needs and ensures your satisfaction.If there are specific steps you'd like us to take or alternative arrangements you'd prefer, please let us know, and we'll do our best to accommodate your requests within reason.Thank you for your patience and cooperation as we navigate this situation together. We remain committed to addressing your concerns and providing the level of service you deserve as a valued customer of Trev **********************.

Trev Deeley Motorcycles Ltd is NOT a BBB Accredited Business.

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