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Business Profile

Telecommunications

GETUS Communications

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telecommunications.

Reviews

Customer Review Ratings

2.75

Average of 16 Customer Reviews

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Review Details

  • Elaine S

    Date: 27/01/2023

    Ruled by *****, disfunction and clearly do not ************ once you have signed up. I switched to GetUs effective Dec .1, 2022. I paid in November the for 1st months ************************ The customer spends at least an hour with their Tech rep and you do it yourself with their guidance. When I received my 1st Invoice late Dec. for ********* month of Service and set up a supplier at my bank for online payment via chequing acct.......well 1st off, I took offence that you get at least 3 messages prior to you due date reminding you to pay your invoice on time.. I called them on there **************** line to tell them so and they could have cared less!!!.January 10th rolls around and I have been monitoring the bank and advising GetUs of my concerns. So I made an additional payment via my ***** Now weeks later the chequing payment shows up but no **** which clearly shows the pymt date of Jan. 10/23. This entire experience has really ****** me off....there is a definite internal accounting problem also with Get Us!!! unfortunately nobody at Get Us even after many calls I have made to clear this nightmare up! Now it is January 28th and here we go again!!! I never did get call backs from GETUS ! I will not be paying Feb 1st Invoice because my bank records indicate I have made now 3 payments for 2 months service.. I worked in finance for over 30 years and at GetUs it is the blind leading the Blind!! Is it on purpose, I absolutely believe it is . They are a JOKE!!!

  • Ravneet C

    Date: 16/01/2023

    I was looking for a wifi connection in my area. Then I found GETUS. I called at their helpline. *************************** EXT # ************************************************************** a calm and a very professional manner. He made it so easy and in a minute, I was all set up with the new connection.Thank you ************.

  • Jessica R

    Date: 27/10/2022

    If I could give zero stars I would. I moved and went without services for 10 days because they kept saying they needed a technician after saying it was remotely activated. Then the next time I submitted a move request, but our house wasnt done they said services were active at a house THAT WASNT EVEN BUILT! Tried to have services stay at old address and they wanted a 49 dollar move fee and 5 days to switch it back to my old house. So where were services active then? CON ARTISTS.

  • Lindsay A.

    Date: 25/10/2022

    I Dealt With ********** ( GC6833 ) And I Had A VERY Pleasant Experience !! Very Kind, Professional, Courteous, Friendly, Knowledgeable !! **************** Of Handling My Late Payment And ******* Up Process With Such Ease And Thoroughness { @ Quite A Late Time I ********** ?? } Within 30mins Or Less My Internet Was Up And Running Again Without Any Problems !! VERY Impressed With His Quality Of Workmanship And Happy That I ****************** To Provide Me With Residential Internet !! I'm More Than Impressed, Especially With The Affordable Price On My VERY Low Unemployed Income !! Thanks ********** And The Rest Of The "GetUs Communications" Team/Company, You've Been A Life Saver !! Sincerly, ****************

  • Angelika A

    Date: 25/09/2022

    ********* (GC6822) I talked to her and not the first time and I have to say she is great help friendly and a wonderful person, thanks you and you guys are the best

  • Kay B

    Date: 15/08/2022

    Ive been a member for about 3 years, three people in our house using smart TV, smart phones and computers, worked at home during covid. for the price i highly recommend.

GETUS Communications is NOT a BBB Accredited Business.

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