Reviews
Customer Review Ratings
Average of 32 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJulie S
Date: 27/04/2024
5 starsJulie S
Date: 27/04/2024
We have had our sunroom since 2018 and could not be happier. From the beginning, until the end of the project, Roger and his crew were very professional and ensured we would get the quality-built sunroom of our dreams. They did not disappoint! We look forward to opening it up every year and spending time in it - it is our favorite place! Thank you Backyard Paradise by SunCo Inc, you are a top notch company!
Backyard Paradise By SunCo Inc.
Date: 02/05/2024
Thank you so much for your review Julie , I am always impressed by the design of your beautiful sunroom as I drive by and see it proudly standing above the fence line behind your house . Everybody I talk to about your sunroom as we look at my picture gallery during sales presentations is giving it AHHS and OOOS as they look at it both from inside and outside. You have done a masterful job decorating your space and finished the landscaping with taste and poise , everything is " just right" We are so glad you and Rob chose us to build your dream sunroom to complement your Backyard Paradise. It has been our pleasure serving your family. :)Review fromChris G
Date: 16/04/2024
5 starsChris G
Date: 16/04/2024
We did our due diligence and compared a few companies before we settled on Backyard Paradise. Their finishes and quality materials made the difference. The project was flawless from the sinking of the screw piles to the replacement of a scratched glass component that was spotted by the installer after completion. From delivery of materials to completion was less than a week and started on time each day. The installers were a father/son team and a pleasure to work with. Thanks Patrick and Brandon!
The 12 X 14 room we had decided on turned out even better than expected. We are now loving the extension of seasons the room provides. We are in there all Fall till the snow is flying and in the Spring, we have it open during the day and it helps to heat the main floor. Couldn't have turned out better! Thanks team Sunco...and especially Roger who oversaw the whole process..Backyard Paradise By SunCo Inc.
Date: 19/04/2024
Hey thank you Chris. It was a pleasure working with you guys and I'm so happy to hear you're enjoying it more than you thought you would. Thank you for your business and for your kind words.Review fromShannon T
Date: 16/04/2024
5 starsShannon T
Date: 16/04/2024
Our sunroom was started and completed this past February 2024! Having a sunroom has been our dream for many years and we are so happy we choose SunCo for the project. The result of the planning and hard work by the SunCo staff is everything we hoped for. Adults, kids and pets alike are all looking forward to spending many hours in this extension of our home!Backyard Paradise By SunCo Inc.
Date: 19/04/2024
Thank you for your review, We know this has been a long planned and saved for dream for you and your entire family . It was a joy working with you and Jeff as we planned and prepared with you to bring this dream to life over the last few years as you diligently managed your financial resources for this significant investment. It has been a privileged working with you and we are very grateful toy chose to build your sunroom with us. Thank you for your supportReview fromJennifer H
Date: 16/04/2024
5 starsJennifer H
Date: 16/04/2024
My wonderful sunroom has brought me such joy. A place to be, almost at anytime of the year. When I am in my sunroom I am on "holiday" I leave my life responsibilities behind and watch the birds, or read and have a coffee. Enjoying a meal in the sunroom also makes it special and more relaxed. We have always been happy with the sunroom, the service and support from SunCo, and most of all, using it.Backyard Paradise By SunCo Inc.
Date: 19/04/2024
Thank you for your review Jennifer, It has been our privilege serving you guys and we are so pleased to hear this addition is providing you and your family so much enjoyment. We have always been trying as a builder to bring a new dimension to family life and you have just confirmed in your testimony that we have succeeded to that end. Thanks again for choosing Backyard Paradise by SunCo. We really appreciate your businessReview fromTracy D
Date: 08/04/2024
5 starsTracy D
Date: 08/04/2024
Sunco sunrooms provided superior service and a superior product. Our family have enjoyed years of family enjoyment.Backyard Paradise By SunCo Inc.
Date: 09/04/2024
Hi Tracy , thank you for your review, it was a pleasure working with you and your family.
We are so pleased to hear of your continued enjoyment with your sunroom , that makes all we do well worth doing :)Review fromRachelle R
Date: 08/04/2024
5 starsRachelle R
Date: 08/04/2024
We love our sunroom. We use it as early as possible in spring until as late as possible in fall, even winter when it's mild. We have our family gathering in this room. Great group of workers! Thanks, Backyard Paradise!Backyard Paradise By SunCo Inc.
Date: 10/04/2024
Hi Rachelle,
Thank you for your support, we are so pleased to hear you are enjoying your sunroom as an extension of your living space ! It is always a pleasure chatting with you and we very much look forward to seeing your decorating style if you are willing to share a few pictures with us.
I remember your million dollar view on the river is a real picture perfect scene to behold..Review fromEdward G
Date: 08/04/2024
5 starsEdward G
Date: 08/04/2024
They fixed our sunroom that was made by a competitor. They did such a great job that we got them to finish our basement. It was a great experience with cheery fellows. *** ********* **** ***** *** ******Backyard Paradise By SunCo Inc.
Date: 09/04/2024
Thanks for your review, we appreciate your feedback and the opportunity you provided to us to serve you and your family .Our willingness to service our competitors product stems from the belief that every sunroom , regardless who built it , should be a source of enjoyment in the hands of the end user. That philosophy is in line with our tag line " Building a better way!... and the name of our business now known as Backyard Paradise by SunCo.Review fromCarol B
Date: 05/04/2024
5 starsCarol B
Date: 05/04/2024
My sunroom was installed in 2017 and I have enjoyed it immensely!! It is great for entertaining and romantic dinners? The owners/sales staff were wonderful to work with. It was the best investment I have ever made!!
Carol BBackyard Paradise By SunCo Inc.
Date: 08/04/2024
Thank you so much Carol.
That means a lot coming from you , your professional opinion is really valuable to us , we appreciate your feedback.
It has been our pleasure serving your Backyard Paradise needs :)Review fromTerri M
Date: 05/04/2024
5 starsTerri M
Date: 05/04/2024
Backyard Paradise is so wonderful to deal with . Professional service and we are completely satisfied with our new sunroom. Thanks for your prompt response anytime we had a question, we have shared our new space with plenty of friends and they all comment on your beautiful craftsmanship..Backyard Paradise By SunCo Inc.
Date: 08/04/2024
Hi Terri , thank you so much for your business, we appreciate your feedback and your continued support.
We are ready to assist you to make sure you have a lifetime of enjoyment from your Backyard Paradise :)Review fromMichelle G
Date: 05/04/2024
5 starsMichelle G
Date: 05/04/2024
What can I say? The addition of a sunroom had been on our minds for a few years. We had pondered on a few different options and, one day, we came across an advertisement from SunCo. That’s when we decided to take a drive to their offices where they had a few sunrooms on display. We were impressed with the workmanship and got in touch with them to get one of their sales reps to come and give us an estimate. Our first meeting with their sales rep was very fruitful. He was very courteous and knowledgeable with the product. We felt at ease and confident with SunCo’s ability to produce the perfect sunroom for us.
With the help of our SunCo team, we were able to figure out a perfect landing that transitions from the sunroom into the house. They were also very helpful in explaining the prep work that is involved before the actual addition starts (moving any hydro and electrical lines, getting permits, digging the piles, etc.) Once everything was in place, SunCo sent their team to erect the building. It was all up within a few days. The crew was very friendly and dedicated to their trade. The only issue that we have, which is completely out of SunCo’s realm, is that the winter elements along with the Windsor Park gumbo causes some windows to shift but this issue disappears once Spring arrives.
This addition to our home was the best renovation project that we’ve ever had done. We use it every day, from March to October. With our growing family, the sunroom is a perfect additional area for gatherings. ** ******* *** * **** *** ***** ************ ******* ** **** *** ** **** ** ********** *** let me say, it is unbelievable as to how many people have commented on our sunroom. ** **** *********** ***** **** *** **** ****** ** ****** ** ************* ** ******* * ******** ** ***** *** ******** ** ******* **** ******** ******** ** ******Backyard Paradise By SunCo Inc.
Date: 05/04/2024
WOW !!! Thank you so much for your review ! We really appreciate your feedback and you continued support!
On the issue you mentioned regarding the ground movement affecting your windows over the winter months , we have figured out a solution to fix that problem. It's thanks to customers like you and the feedback you provide us that we can continue our efforts to "build a better way!"
A member of our team will reach out to you to discuss the remedy.
Thank you
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.