Business Profile
Collections Agencies
(C.C.A.) Commercial Credit Adjusters Ltd.
Reviews
Customer Review Ratings
Average of 19 Customer Reviews
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Review fromDean M
Date: 09/06/2025
1 starThis company keeps calling me and they have the wrong number. *** **** ********** **** ****** ******* ******* ********* ***** ** ********** ******** ****** **** **** ** ******* I've asked them to stop calling, remove me but nothing but hostile swearing and abuse in return.Review fromDaril-Lynn H
Date: 14/04/2025
1 starDaril-Lynn H
Date: 14/04/2025
horrible.
I've received a collections notice for a bill that was already cleared up and the equipment was returned... they still tell me I owe them.
After contacting Mary and emailing her all my documentation- 4 weeks later and she STILL hasn't given the documentation the client.
This **** ** **** needs to be given immediate attention as it affects your credit rating
I shouldn't be the one tracking this down
(C.C.A.) Commercial Credit Adjusters Ltd.
Date: 16/04/2025
Thank you for bringing this concern to our attention. I have reviewed our records and can report that we are working on getting the information requested. We regret the delay and will stay on top of this until we provide the information you are seeking. You are welcome to call me or email at any time if you want to check on progress or if you have any other concerns. Derek ********* ***** ******** **** *** ** ************* Thank you.Review fromMichael A
Date: 27/03/2025
1 starMichael A
Date: 27/03/2025
Don't know who these guys are but they did 3 hits to my ***** ***** credit report, 3 different account numbers but I don't have anything going to collections and I have never received any phone calls. Has to be a mistake on their part ** **** *** ****** ** **** ******(C.C.A.) Commercial Credit Adjusters Ltd.
Date: 28/03/2025
CCA reports to credit bureaus at the direction of our clients who list accounts with our firm for collection. Mr. ******** is invited to contact me directly at ***** ******** **** *** ** ************ and we will be happy to investigate this matter and provide full details of any matters outstanding with our office that may be impacting his credit. Thank you.Review fromSourabh N
Date: 26/03/2025
1 starSourabh N
Date: 26/03/2025
Got call for ****** **** bill as i cancelled service they told me to pay 80% and account will be closed but still they reported to credit bearu(C.C.A.) Commercial Credit Adjusters Ltd.
Date: 27/03/2025
CCA does not decide what to report to the credit bureau. The decision to report a debt to the credit bureau rests with the original creditor and is pursuant to the contract or credit agreement they have with the consumer. CCA ensures that credit reporting is updated with any payment or settlement of an account. I invite this consumer to contact me directly (204) ******** ext. 203 or *****@cca.ca to discuss options for resolution. Thank you.Review fromAdrien D
Date: 03/10/2024
1 starAdrien D
Date: 03/10/2024
I was sent a letter that required an urgent response within six days of when it was sent and it arrived after seven days. When contacting them they refused to speak to me at all. The debt is in my parents name and I am their legal representative. The letter claimed the debt pertains to medical services rendered, but this is the first notice that we have received of any such debts in those amounts. ********** ***** **** ***** *** ***** **** ****** ******* **** ************ ************* *********(C.C.A.) Commercial Credit Adjusters Ltd.
Date: 04/10/2024
Thank you for your feedback. We are not permitted to discuss your parents account with you unless we have their permission or proof that you are their legal representative. Please contact me directly by phone ***** ******** *** *** or by email ************ and I will be happy to assist you.Review fromSandra B
Date: 26/06/2024
1 starSandra B
Date: 26/06/2024
**** ****** ******* ****, CCA keeps calling me saying I owe money and then asking me to verify my address to confirm I am really me. *** ***** ***** ** **** *** ** ****** ****** * ****** ** **** ******** *********** ** ** ******* ****** ** ***** ** ******* ***** ******** ***** *** ** * ****** ******** ********. Besides which my address and phone number have probably been compromised a thousand times by hacked websites I originally trusted. I was willing to give my postal code, but that wasn't enough for them. * ********** ******** *** ******* **** ** ********** ***** ** ****** ** ***** *** ****** **** ***** *** * ******* *********** *** ******* ******. *** *** * ***** **** ** * ********** *****.
When I returned the call, CCA should have been able to see my phone number on their call display to confirm my identity. I have not received any communication from a creditor saying I owe money; and have checked my credit rating and my creditors' bills and do not see any issues. I have not received any mail (regular mail, not email which is also filled with fraudulent requests) nor had any communication from a creditor saying I owe money. When I asked if they could give me the creditor's name to help me clear up this matter, CCA refused.
CCA keeps calling me when I am driving and I am not discussing this while driving.
** **** ** *********** **** please give me an executive's email address to communicate with them directly. *** ***** ** **** * ****** *** ** ******* ***** ******** ******* ************ ********** ********(C.C.A.) Commercial Credit Adjusters Ltd.
Date: 27/06/2024
CCA is bound by law to confirm the identity of a consumer before disclosing any private or confidential information. I invite this consumer to contact me directly by email at ************ or by telephone ***** ******** **** *** and I will be happy to assist them in verifying their identity and getting the necessary information about the account that has been assigned to us.Review fromTracy C
Date: 17/06/2024
1 starTracy C
Date: 17/06/2024
Made payment arrangements with Patricia for *** a month to pay off old ******* bill which she gladly accepted. I’ve been faithfully making my payments and calling her with the reference number each time. Today I get a notification from my credit bureau that my score dropped 81 points due to her now reporting this to the credit bureau! I’ve been working very hard to get my score higher and was 2 points away from a “good score” that’s now been squashed due to her doing this. Not once in any conversation I had with her did she say she would report, ********** to the credit bureau. She made it seem by her words that if I agree to a payment arrangement that would not happen. I call her today and she blankly said well if you have a debt it should be reported so I asked why she made arrangements with me but still reported it when it was relayed to me it would not be. Now any chance I had of getting a substantial loan to pay off that **** is out the window due to her reporting this. *** ****** ****** *** **** ruined my last year of getting my score up after our arrangement was made.(C.C.A.) Commercial Credit Adjusters Ltd.
Date: 18/06/2024
CCA does not make decisions about what to report to the credit bureau. We are instructed by the creditor to report accounts that are past due. Upon receiving a new account, we send the consumer a letter that advises them that the account is past due and may be reported to the credit bureau if it is not paid in full. We allow consumers to make monthly payments if that is all they can afford however making small payments on a delinquent account does not prevent credit bureau reporting. I invite this consumer to contact me directly to discuss options to resolve the account in full to help with their credit rating.Review fromNic O
Date: 28/05/2024
1 starNic O
Date: 28/05/2024
Commercial Credit Adjusters have called us numerous times for a debt that is not ours and refuses to acknowledge what we say or have the curtesy to check the accuracy of the debt. They have terrible customer service, speak rudely to you for no reason, and when they don't want to talk to you anymore, they simply hang up. If you call back, they hang up on you again. They will probe you for information over and over again, saying they can't speak to you unless you give them your address and other personal information. They don't send any documentation as requested and simply continue to harass us in the most unprofessional ways. **** *** * ******** ******* **** ** ******** ****** *** ***** *** ******** ** ************ ** **************** ****** * ******* **** ** ****** ******* **** ******** *****. ** ******* ** **** ******* ** **** **** ******** ** **** *** ** ******** ***** **** ****** ** ****** ***** *** ***** ****** ** **** ******* ***** *** ** **** ********* ******* ******* ** ***** ******** **** * **** *** **** **** **** *** ***** ****** ***** ******(C.C.A.) Commercial Credit Adjusters Ltd.
Date: 29/05/2024
CCA is required to accurately identify the person we are speaking with prior to disclosing any confidential account information. This is to protect the privacy and security of account holders. CCA is a duly licensed Collection Agency representing legitimate creditors and accounts. I invite Nicole to call me directly at ***** ******** **** *** or by email ************ and I will be pleased to provide her our credentials and information regarding her account and how to resolve it. Thank you.Review fromAnonymous
Date: 22/05/2024
1 starAnonymous
Date: 22/05/2024
** *** **** ***** ******** *** ***********, got a call twice. First time was some strange lady saying I have *** account which I don’t deal with that bank due to scams. Didn’t make any sense and information was not correct, got really sketched out and hanged up. Second it was another lady who was speaking gibberish. *** *** **** **** ***** *** *****(C.C.A.) Commercial Credit Adjusters Ltd.
Date: 29/05/2024
CCA is a duly licensed Collection Agency. Any calls we make or letters we send are regarding legitimate outstanding accounts. We always perform an identity verification prior to disclosing details of accounts in order to protect the privacy of the account holder. I invite Jani ***** to contact me directly by phone ***** ******** **** *** or by email ************ and I will be happy to inform her of the reason for our calls and assist her in resolving the matter. Thank you.Review fromJohn F
Date: 04/03/2024
1 starJohn F
Date: 04/03/2024
I **** receive numerous calls from this company without ever receiving any written communication or reasonable attempt to verify if I am in fact the person who they are trying to pursue for an unpaid debt.
I am not the person they seek, I do not owe any delinquent debts, I do not have the same name as the person they seek and do not shelter the person they seek.
Also the person they seek was the subject of calls to me at my number 4 years ago by another agency and ********* Commercial Credit has bought a file and has made absolutely no attempt to verify veracity of information contained in the file.
They have just started calling.
***** *** *** *** ******* ** * *********** ******.
I am not a recluse, my name address and phone number are listed in the phone book and a simple reverse look-up in 411 would show no correlation to the person they seek ** ***** *** *** ******* ** * ********* ********* ****** ******** ********** ******* **** ***** ** **** ********* *** ****** ** ******(C.C.A.) Commercial Credit Adjusters Ltd.
Date: 05/03/2024
Thank you for posting your concern. CCA is provided telephone numbers by creditors and we have no special means of verifying the accuracy of the information without attempting to call the number. If you would be kind enough to email me ************ ** **** ** ************ **** *** I can look up the account in question and remove your phone number. Thank you.
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