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Business Profile

Pet Insurance

Petline Insurance Company

Reviews

Customer Review Ratings

1/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromcody C

    Date: 07/04/2023

    1 star

    cody C

    Date: 07/04/2023

    We had Petline for two years without one claim ever made. I then called to cancel after finding a better insurance through my Vet. They said it was cancelled and paid to date. I now have received a collection notice for $******* **** * ***** ** ***** *** ****. Even after you cancel they will send you more bills to the point I had to cancel my credit card. **** ** ******* ** * ****** ** *** ****** ****** 

    Petline Insurance Company

    Date: 18/04/2023

    The customer was contacted, and resolution has been reached.
  • Review fromAntoine Z

    Date: 25/11/2022

    1 star
    * ********* ****** ** ****** ** *** ******* they only collect payments & they never provide any service nor pay claims, they built a long list of exceptions based on a preliminary vet report that was inaccurate and demanded expensive tests to revert back the exceptions. Unclear policies, and very arrogant customer service, ********* ** ** ** ** ****** **** ******** *** ****** * **** ******* ** *** ********** ** ******** ****** *** *** ******* ** ******* ********

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