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Business Profile

RV Dealers

Go RV Winnipeg

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/08/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was told on the phone this business could replace the window and door seals on my camper van. I brought the van there. It took a week to get an estimate. The estimate, given by phone, was $**** and no mention was made of being unable to do any part of the job. When I picked up the van on July 31, 2024, the charge was *******. The door seals and front window seals were not done. A seal was still hanging loose on another window. The work that was done was sloppy and not what I wanted.

    Customer Answer

    Date: 13/08/2024

    I would like to update to tell you that one of the actions the business claims to have done is reseal the skylight windows but 2 of them are still leaking when it rains

    Business Response

    Date: 13/09/2024

    Good morning,

     

    I would like to set up a time for the client to bring the coach back to our location so the repair can be reviewed and corrected if necessary. I can also have a conversation with Mrs. **** at that time.

     

    Please advise…thank you.

    John


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