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Business Profile

Locksmith

Mobile Locksmith St. John's

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:18/11/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    * called Mobile locksmith st. john’s- have my payment info and called back within 5 mins and said I didn’t need the service and he said he would still charge me the entire among $230. I asked if he was serious, that I figured a partial charge because it was literally minutes - and would’ve been sooner if he hadn’t declined my call 4 times. And he would not bend at all and already took the money from my account so I said you already charged me so I’ll
    lock the door then and you can open it since you’re going to charge me anyway. When he arrived he was extremely rude, called me irresponsible a trash person. I had my uncle call him and he called my uncle a criminal, trash, and a few other things because my uncle told him it wasn’t right that he was charging me a full amount when I called and cancelled right away and said that he was a crook and that’s when he called my uncle several names.

Mobile Locksmith St. John's is NOT a BBB Accredited Business.

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