Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Paving Contractors

Empire Paving Ltd.

Reviews

Customer Review Ratings

2.6/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJosh B

    Date: 02/04/2024

    5 stars

    Josh B

    Date: 02/04/2024

    We hired Empire Paving to do our driveway and they did a amazing job, we were a bit spectacle after reading some review but Fares made us feel very comfortable with the shift in business and focus on customer service and quality. Empire is by far the best paving company we hired. We had a total of 3 driveways paved in the past all by different companies, the attention to detail that Empire showed goes along way when the driveway is complete. we are so happy we hired them. Thanks Fares and your amazing crew

    Empire Paving Ltd.

    Date: 03/04/2024

    Thank you for your business Josh, we do appreciate the kind review!
  • Review fromRick R

    Date: 10/01/2024

    1 star

    Rick R

    Date: 10/01/2024

    Had these guys do.my driveway last year and were supposed to.come back.in spring and oave another small section. I then started to.noticd that most of the driveway was not 3 inches thick as per contract. I can't tell you how many times I have left messages and emails and still no response. As a veteran I am devastated that they can be so.dishonest.
    Stay away from this company

    Empire Paving Ltd.

    Date: 11/01/2024

    Hey Rick, can you please give us a call 902-818-5695, we can try to resolve this issue in the spring.
  • Review fromJason W

    Date: 13/04/2023

    5 stars

    Jason W

    Date: 13/04/2023

    Had these guys pave my driveway summer 2022 to they did a amazing job, thanks fares and the crew

    Empire Paving Ltd.

    Date: 17/04/2023

    Thanks you for your business Jason!
  • Review fromJustin S

    Date: 23/10/2022

    1 star

    Justin S

    Date: 23/10/2022

    This guy is a con artist. I got a quote from him and it seemed reasonable. I put down a 200 dollar deposit so I could get a date to do my driveway. He said it would be done the following week. He then ghosted me for 2 months either not returning my calls or ignoring my text messages ect. He made promisses to give me my deposit back and come do my driveway stating that his foreman had been in charge as he had been away. Mistakes happen sure but then he starts to advertise another round of discounted pavement work over ********. He tricks people into paying a small deposit for the promise of doing a job and then does not do the work. He will likely fold this business and start up another one and continue to cheat people out of their money.

    Empire Paving Ltd.

    Date: 26/10/2022

    Hey I did tell you that we will be doing your job when we came to your area, which we are due to come pave in your area next week, but we did return you deposit to you as requested correct? And yes we are going to keep advertising to keep paving, we hundreds of happy customer each season. Thanks again
  • Review fromAndrea M

    Date: 16/08/2022

    1 star

    Andrea M

    Date: 16/08/2022

    Absolutely horrible customer service. Lots of promises and say exactly what they need to to gain some type of trust and then don't follow through with anything. No showed me 3 times, took a deposit and now ignoring my calls, messages and texts. This company will take your deposit and then promise the world, give you dates to complete the work and then NEVER show up !!! DO NOT FALL FOR THE 50% OFF SUMMER SALE !! Worst business ! They should be shut down ! They also remove any negative comments on their ******** page so no other customers can see them. I made a mistake not checking here or ****** reviews before I sent money!!

    Empire Paving Ltd.

    Date: 17/08/2022

    Hi, sorry for the delays and broken promsies, we had major delays on our side which caused broken promise. But every customer we had a issue with is definitely dealt with and your deposit it sent back. Thanks

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.