Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

GetMovers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMiKi N

    Date: 12/11/2023

    1 star
    We engaged the services of two movers to facilitate the relocation of our one-bedroom unit. Regrettably, the experience left much to be desired. Despite the relatively small scale of the task, it took these movers more than four hours to transport our belongings a mere 450 meters from our previous residence to our new place. The cost incurred was a substantial $1000, a figure we found excessive given the inefficiencies we encountered.
    Throughout the process, the movers exhibited a lack of professionalism. They inexplicably disappeared for over 30 minutes without any communication, leaving us in the dark about the status of our move. Despite our careful preparation, including packing everything into boxes and securing furniture with wraps, the movers failed to expedite the process efficiently. In fact, we were compelled to enlist the help of friends to complete the move due to the movers' inefficiency.
    Adding insult to injury, our furniture suffered damage during the move. Shockingly, when confronted, the movers absolved themselves of responsibility and refused to address the issue. Attempts to seek assistance from the agent also proved futile; their lack of cooperation compounded our dissatisfaction with the overall experience.
    Furthermore, the movers displayed unprofessional behavior by using inappropriate language and directing curses towards us. This disrespectful conduct only heightened our disappointment and frustration with the entire service.
    Based on our unfortunate experience, we don't recommend this moving service to others. The combination of extended delays, damage to our belongings, uncooperative staff, and unprofessional behavior makes this service fall significantly short of the expected standards.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.