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Business Profile

Moving Companies

GetMovers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • MiKi N

    Date: 12/11/2023

    We engaged the services of two movers to facilitate the relocation of our one-bedroom unit. Regrettably, the experience left much to be desired. Despite the relatively small scale of the task, it took these movers more than four hours to transport our belongings a mere 450 meters from our previous residence to our new place. The cost incurred was a substantial $1000, a figure we found excessive given the inefficiencies we encountered.
    Throughout the process, the movers exhibited a lack of professionalism. They inexplicably disappeared for over 30 minutes without any communication, leaving us in the dark about the status of our move. Despite our careful preparation, including packing everything into boxes and securing furniture with wraps, the movers failed to expedite the process efficiently. In fact, we were compelled to enlist the help of friends to complete the move due to the movers' inefficiency.
    Adding insult to injury, our furniture suffered damage during the move. Shockingly, when confronted, the movers absolved themselves of responsibility and refused to address the issue. Attempts to seek assistance from the agent also proved futile; their lack of cooperation compounded our dissatisfaction with the overall experience.
    Furthermore, the movers displayed unprofessional behavior by using inappropriate language and directing curses towards us. This disrespectful conduct only heightened our disappointment and frustration with the entire service.
    Based on our unfortunate experience, we don't recommend this moving service to others. The combination of extended delays, damage to our belongings, uncooperative staff, and unprofessional behavior makes this service fall significantly short of the expected standards.

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