Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Point of Sale Systems

BNA Smart Payments

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPaul S

    Date: 12/09/2023

    5 stars

    Paul S

    Date: 12/09/2023

    Recently had a transaction issue, reached out to BNA and their team took care of it in a timely manor and kept me updated all the way through. Will continue using their services in the future.

    BNA Smart Payments

    Date: 16/10/2023

    Hi ****, Thank you for your kind words and feedback! We are so happy you had a great experience with us. Best Regards, BNA Smart Payments
  • Review fromRachel C

    Date: 18/07/2023

    1 star

    Rachel C

    Date: 18/07/2023

    ***** ******* *** ***** **** ***** ** ******* **** **** **** ******** Twelve hidden transactions ****** from my ** accounts (chequing and savings). Request money themselves and log into YOUR bank to accept them then HIDE the “Money Requests” in your e-transfers history. I have never accepted a money request in my life. **** ** ********* I am owed hundreds.

    BNA Smart Payments

    Date: 27/09/2023

    Hi ******, We apologize for your negative experience. This issue was resolved once we made contact with this customer. For future inquiries, we encourage you to contact us directly so that we can assist you right away. Regards, BNA Smart Payments
  • Review fromMaria F

    Date: 17/03/2023

    1 star

    Maria F

    Date: 17/03/2023

    These peope hsve no problem processing your payment but since then I'm not able to get back onto the site to spend my money. These two are linked together. This is not good business . I'm out $160.00

    BNA Smart Payments

    Date: 26/06/2023

    Hi *****, We apologize for your negative experience and encourage you to contact our helpdesk at ###-###-#### or fill out the form on our website under the 'Contact Us - support tab' so that we can further assist you and resolve the issue. Thank you, BNA Smart Payments

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.