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Business Profile

Vacation Timeshare

Vitality Assurance Vacations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vacation Timeshare.

Reviews

Customer Review Ratings

2.8/5 stars

Average of 30 Customer Reviews

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Review Details

  • Review fromEhsan V

    Date: 30/11/2023

    5 stars

    Ehsan V

    Date: 30/11/2023

    Very good and a good explanation
    Nice and kind
    She is the best

    Vitality Assurance Vacations

    Date: 07/12/2023

    Hello, *****. Thank you for your kind feedback! We're thrilled to hear that you found our explanation helpful and that you had a positive experience. Our team strives to provide excellent service, and we appreciate your feedback. If you have any more questions or if there's anything else we can assist you with, feel free to let us know. We're here to help!
  • Review fromKrystyna G

    Date: 30/11/2023

    5 stars
    Jen was very polite and very professional. All information was given in very clear and understanding way. She explained everything involved in the package. Very good customer service. Thank you ! ******** 
  • Review fromJEREMY L

    Date: 30/11/2023

    5 stars
    Staff has always been kind and very helpful. We always enjoy our time in Collingwood.
  • Review fromCraig S

    Date: 30/11/2023

    5 stars

    Craig S

    Date: 30/11/2023

    Oreen was vey polite and knowledgeable. She was patient and understanding. We booked a 2 night stay for our anniversary.

    Vitality Assurance Vacations

    Date: 21/04/2025

    Hi *****, thank you so much for your kind words! We're thrilled to hear that ***** made your experience smooth and enjoyable—especially for such a special occasion. Hope to welcome you again in the future!
  • Review fromTim P

    Date: 23/11/2023

    4 stars

    Tim P

    Date: 23/11/2023

    Service was professional , painless and pleasant and all questions were answered appropriately. Thks again

    Vitality Assurance Vacations

    Date: 07/12/2023

    Hi ***, we're delighted to learn that you found our team's professionalism and assistance to your satisfaction. If you ever have further inquiries, please don't hesitate to reach out. We're here to help!
  • Review fromAditya J

    Date: 17/11/2023

    5 stars
    Jen was so nice and explained everything very well. She was very polite but at the same time discussed all options.
  • Review fromSabina W

    Date: 17/11/2023

    5 stars

    Sabina W

    Date: 17/11/2023

    Jen from Vitality Vacations was awesome she was very helpful and a great person the communication was very clear and direct, which was awesome I would definitely recommend their services to my friends and family.

    Vitality Assurance Vacations

    Date: 07/12/2023

    Hi ******, thank you so much for your heartwarming review! We're thrilled to hear that Jen made your experience with Vitality Vacations exceptional. Clear and direct communication is a priority for us, and it's fantastic to know that it resonated with you. Your recommendation to friends and family means the world to us. If there's anything more we can do for you, don't hesitate to let us know!
  • Review fromCraig S

    Date: 17/11/2023

    4 stars

    Craig S

    Date: 17/11/2023

    Just arranged our trip with Elaine and she was very accomodating. Booking was quick and easy and we were able to get the dates we wanted. Thanks

    Vitality Assurance Vacations

    Date: 07/12/2023

    Hi *****, thank you so much for your kind words! We're delighted to hear that Elaine could make your trip arrangements smooth and accommodating. Quick and easy bookings and securing the desired dates are what we aim for, and we're thrilled it worked seamlessly for you. We are excited to welcome you!
  • Review fromAngela M

    Date: 15/11/2023

    5 stars

    Angela M

    Date: 15/11/2023

    Oreen was so helpful and accommodating!
    I'm very busy and she was so patient with me when it took me a while to get back to her.
    She sent occasional prompts by email and phone, which was great as I often miss out on such great deals.
    Oreen was an absolute pleasure to talk to and took care of everything I needed.
    My husband and I are looking forward to our weekend at Living Water Resorts!!

    Vitality Assurance Vacations

    Date: 07/12/2023

    Hi ******, we're delighted to hear that Oreen's assistance and patience made your experience with us memorable. Your kind words about Oreen's dedication makes our day. We hope you and your husband have an absolutely delightful weekend at Living Water Resorts! If there's anything more we can do for you, don't hesitate to let us know. Safe travels and we look forward to welcoming you during your stay!
  • Review fromBrigitte T

    Date: 14/11/2023

    5 stars

    Brigitte T

    Date: 14/11/2023

    A big thank you to Oreen R. for her exemplary customer service she provided to me. I would say she has been awesome by constantly sending follow up emails on my needs. She was very patient and pleasantly very helpful.
    Regards,
    ********

    Vitality Assurance Vacations

    Date: 07/12/2023

    Hi ********, we're delighted to hear about your positive experience with Oreen and the exemplary customer service she provided. It's wonderful to know that her follow-up emails, patience, and helpful assistance have contributed to your satisfaction. We truly value your feedback and look forward to continuing to serve you with the same level of excellence.

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