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Business Profile

Estate Sales

Maxsold Estate Sales

Headquarters

Reviews

Customer Review Ratings

1.8/5 stars

Average of 35 Customer Reviews

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Review Details

  • Review fromStephen M

    Date: 26/01/2023

    5 stars
    I have been buying and selling on Maxsold for over 7 years now, and it is sad to read so many negative reviews. I have had nothing but positive interactions with the company. Both as a buyer and seller, Maxsold has always been fair and easy to work with. Using Maxsold's platform, I have managed over 25 auctions for myself, friends, and family - everyone is always amazed by the results! It's the easiest and most efficient way to get rid of everything quickly, and I would recommend Maxsold to anybody.Helpful Tips for Sellers:1. Manage your own auction. Maxsold provides a free mobile app to help you catalog your items - it's quick and easy. Hiring Maxsold directly can be costly, especially if your items are low-valued.2. On a typical seller-managed contract, Maxsold will take 30% or $300, whichever is greater. Make sure you have at least $1000 of value in your auction or you may be disappointed with the result.3. All bidding starts at $1. It may be risky to put "high-value" items in your auction. In the end, items are only worth what someone is willing to pay. Be prepared to accept what the market will bear.4. Don't overload your auction with items. Buyers will typically stop browsing after ******* lots.Helpful Tips for Buyers:1. Check photos and descriptions carefully - if the items aren't as described at pickup, leave them there and ask Maxsold for a refund.2. Many great items are sold for next to nothing because bidders aren't paying attention. Set your maximum bids right away to avoid losing out on treasure!
  • Review fromJAMES R

    Date: 19/01/2023

    2 stars

    JAMES R

    Date: 19/01/2023

    MaxSold does not back the buyers in the case of misrepresentation. The seller managed sites are running amuck. Selling garbage as working or in very good shape. When you arrive they seller does not honor MaxSold agreement and MaxSold doesn't care. I have bought way to many non working dirty unclean products. The seller manage sites are untrust worthy and won't even look you in the eye when you pick up. I would love to mention a certain couple in ******. One got me twice and another got me good. There is no where to correct the garbage behavior's and scams. I tried. Honor among thief's does not apply. MaxSold is not monitoring the sales or allowing the buyers to complain about the sellers so that they do not repeat their behavior's on this platform. It is like entering a poker game prepare to loss.

    Maxsold Estate Sales

    Date: 20/01/2023

    Hi *****,Many thanks for your feedback, and we are sorry to hear that you have experienced issues with the process at MaxSold. I noted you feel like MaxSold does not allow buyers to complain about experiences / sellers. We have a complaints process, and whenever a complaint is submitted to us we investigate. We also monitor complaints against seller files, and if there are patterns or volumes of complaints we hand this to the partner team who review with the sellers, and if deemed appropriate take action.In all contract the seller is responsible for the items that we host on the site, and working with buyers through us to resolve. We do attempt to facilitate resolutions where we can.If you would like to send in details of the incident to ******************************** and *************** / Buyer Manager - we will have someone fully investigate your specific experience and see how we can assist.
  • Review fromTom C.

    Date: 31/08/2022

    5 stars

    Tom C.

    Date: 31/08/2022

    Helpful, friendly, and experienced.An awesome experience! Downsizing our parent's home for their move to a senior's residence was easy with MaxSold. Within hours of emailing we'd arranged for a team to photograph and catalogue. ***** and her team were professional and empathetic when helping to rearrange items into lots and presenting information. The next step was to review the catalogue make corrections and add pertinent information. I should have been more thorough as I missed a few things. Once we approved the catalogue, a start date and pickup date were picked to fit our plan. The team's cooperation was great.Pickup went better than I expected with over 380 lots. The team kept everyone moving, sorted out any problems, and tracked everything. It was amazing to watch 56 years of acquisitions move into new homes! I'll be calling on MaxSold again!

    Maxsold Estate Sales

    Date: 07/09/2022

    Dear ***, Thank you so much for the fantastic review! We are so glad to hear that we were able to contribute in making your parents downsizing move to a seniors home an easy process. We look forward to providing you with excellent service again in the future.
  • Review fromRhonda D

    Date: 07/08/2022

    1 star
    We've purchased many items from Maxsold over the years.....not any more!! Just bid and 'won' a Queen sized ***. We booked the rental van to drive 3 1/2 hrs to pick it up and were told it was mislabeled queen when it is actually a King size ***. We have no room for a King *** and can't take it.Waste of our time and $400 van rental cost....that they will not reimburse us for. Very disappointed
  • Review fromChris W

    Date: 28/07/2022

    1 star
    Sellers beware!For the seller, maxsold is a complete rip-off. Their fees ensure that you get almost nothing for the items being sold while they walk away with most the proceeds from the sale!As an example:If you had ***** items for sell and they somehow raised $2000 in bids ($40 to $50 on each item/lot - which incidently definitely doesn't happen - most winning bids are well below that value); then Maxsold would charge the $800 set-up fee plus 30% or $300 (which ever is greater) on the total value of the sale - an additional $600 to Maxsold. Therefore, of the total $2000 in bids, the seller only receives $600 and maxsold walks away with $1400. Additionally, maxsold charges the buyer 15% surcharge on the value of the bids which for $2000 would be $300. The end result of the sale is that Maxsold walks away with $1700 for the sale and the seller only gets $600!!!

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