Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Commercial Garbage Disposals

Waste Connections Of Canada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Garbage Disposals.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAnthony A

    Date: 22/03/2025

    1 star
    Be very careful signing a contract with Waste Connections of Canada. Read all fine print very carefully as there are some sketchy details in there. They will renew your contract with no notice and immediately start raising the price every 3 months. We have been through this 3 times with them. They are now asking for a liquidated damages fee to cancel a contract that I never signed and was renewed without notice to me. The fee happens to be almost exactly the amount I will save by switching to their competitor. The contract is a one sided document which basically says the customer has no rights and they reserve the right to increase rates and add fees as they please. 5 separate fees have been added to my bill in addition to nearly doubling the price of the basic service, all within their shady contract term. Service has been fine but they treat their customers poorly. We have been with them for at least 15 years(formally BFI) but they don't seem to ******** the other way.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.