We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Wholesale Small Appliances

Midea Canada Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Small Appliances.

Reviews

This profile includes reviews for Midea Canada Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Midea Canada Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Tara G

      Date: 23/05/2025

      Bought ** washer and dryer at ****'s in Simcoe. Had reputable plumber do connections, First use washer leaked water onto floor. Asked the plumber to come back and double check it. He did and we discovered after he ran the washer to make sure that the washer in fact is leaking on the left hand side. (asking him to come and double check cost another $50) Contacted ****'s for a refund, was told no and to contact Midea for warranty. Contacted Midea customer service, did what they asked, sent photos and our receipt etc. It took over 2 weeks for them to send a repair tech. He confirmed broken washer parts and ordered parts. A month later no parts. Contacted Midea SEVERAL times asking for help which finally after another 2 weeks we were told it had been "escalated" nothing happened. Just an email thanking me for patience. Called again, and again. Was told a second time it is being "escalated" Finally when it was confirmed that the service tech had been told it was "escalated" he still had not heard from MIDEA and no parts.
      I called Midea and was determined to get somewhere with it. Told customer service I want a refund-no-then i want a new washer-no-after an hour of asking for a supervisor or manager customer service says you will have a new washer in 2 business days. Asked her to send a confirmation email with the date,she agreed but it never came. At that point supervisor gets on phone and starts telling me some procedure that goes via ****s. I said they needed to pay for hookup and test it while here, she said no, call ****s..I told her you call ****s I don't work for Midea customer service..she hung up on me. 3 days later still no email from Midea. and of course no washer was delivered. ****'s sales person tried to help but her manager has done nothing just sent an email telling me I have to be patient it has been escalated, *************** ****'s and Midea customer service are NON-EXISTANT. WILL NEVER PURCHASE FROM EITHER AGAIN! ******* ** ***

    • Harold I

      Date: 22/09/2023

      Midea Canada does NOT offer any service on the ****** vacuum brand they market and sell in Canada . they offer NO repair service and NO parts to fix a broken ****** vacuum cleaner .. Their promise of " performance, quality and value " is meaningless .. buyers of the ****** vacuum brand beware . if your vacuum breaks down and you live in Canada, neither the company nor any of it's retail dealers will not help you out .. ****** does NOT supply parts to retail vacuum shops in Ontario .. so if you own a ****** vacuum in Ontario you cannot buy parts anywhere nor get the unit repaired .. a broken ****** vacuum is a " throwaway " item .. ****** ******** ************ ***

    • Chinmaya S

      Date: 14/06/2023

      Horrible customer support. I was asked to fill out the details for my complaint, which I did. I followed up after a week but no response. I kept following up but as usual no response to the emails. This was regarding the refrigerant re-filling for my ****** Portable AC, but they won't do anything. I hope they respond **** *******  
      Definitely, not going to buy their or ****** products.

    Midea Canada Inc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.