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Business Profile

Airport Parking Reservations

Skypark Airport Parking

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Airport Parking Reservations.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Erick O

    Date: 14/07/2022

    ********************************* From the start the entire experience was bad with this company. Not only they were deceptive on the online coupon and cost published on their website the service from the moment we arrive to the parking spot. First, we were supposed to receive valet service, not only I had to park my own vehicle, there was absolutely no sense of urgency in processing the vehicle, staff was dismissive at best. The entire process took nearly 30 minutes. Getting on the shuttle, there was absolutely urgency to get people to the airport. The guy kept on talking to a coworker and with all the problems at Pearson we had to raise our concerns to get moving. The driver was not moved by most of us pleading to hurry and I am sure several were late to their departures as I barely made it to mine.

    On my arrival back to the airport and as per their instructions, we called and provided them with the ticket #. They asked me if I had the key which I told them "no" you took the keys as it was a valet service. It took well over 1 hour for the shuttle to arrive and pick us up... I called 4 times and 4 times I was promised the shuttle was on its way. I had to scream at them on the phone and finally a shuttle arrived. They were not able to find my keys for a while so I wasted another 20 minutes. Terrible and horrible experience and service and I will never use ************ this service *********. I will be writing about this in our Travel Blog and share our video of the experience. ****************************

Skypark Airport Parking is NOT a BBB Accredited Business.

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