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Business Profile

Heating and Air Conditioning

Francis Home Environment Heating & Air Conditioning

Reviews

Customer Review Ratings

4.85/5 stars

Average of 98 Customer Reviews

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Review Details

  • Review fromChristine J

    Date: 16/07/2024

    5 stars

    Christine J

    Date: 16/07/2024

    Professional, tidy, knowledgeable. Overall great service for heating and AC

    Francis Home Environment Heating & Air Conditioning

    Date: 17/07/2024

    Thank you for your kind words, *********!
  • Review fromNancy M

    Date: 15/07/2024

    5 stars

    Nancy M

    Date: 15/07/2024

    The technician was great! He answered all my questions and explained everything.I would definitely recommend them to all friends and family

    Francis Home Environment Heating & Air Conditioning

    Date: 16/07/2024

    Thank you, *****!
  • Review fromJoan C

    Date: 11/07/2024

    5 stars

    Joan C

    Date: 11/07/2024

    We have used Francis Home Environment for our heating and air conditioning for years. We had them install a new gas furnace and new A/C in 2016 and we were completely satisfied with the quality of work. And, we have always had their technician, ********************* do our maintenance. ***** is experienced and knowledgeable and we trust him because he has given us sound advice in the past. He does the job efficiently, always answers our questions and explains things. He has done a great job maintaining our heating and cooling. Plus hes a really nice guy!We recently moved to a bungalow and had ***** come to check out the heating and cooling here. He did that for us and reassured us that everything was okay. Once again he gave us great advice regarding maintenance and care which we will follow.

    Francis Home Environment Heating & Air Conditioning

    Date: 12/07/2024

    Thank you for taking the time to leave us a review, ****! We look forward to seeing you again!
  • Review fromElspeth M

    Date: 02/07/2024

    5 stars

    Elspeth M

    Date: 02/07/2024

    Excellent, friendly service. The technician arrived on time and put up with my annoying barking dog.Elspeth M

    Francis Home Environment Heating & Air Conditioning

    Date: 03/07/2024

    Thank you, *******!
  • Review fromMichael M

    Date: 27/06/2024

    5 stars

    Michael M

    Date: 27/06/2024

    ******* is the gold standard; he was punctual, personable, efficient and explained what he was doing, and why, and he offered helpful advice regarding maintenance and care. Very impressed.

    Francis Home Environment Heating & Air Conditioning

    Date: 02/07/2024

    Hello, *******. Thank you for choosing Francis Home Environment. We look forward to serving you in the future!
  • Review fromGary S

    Date: 25/06/2024

    5 stars

    Gary S

    Date: 25/06/2024

    We had our bi-annual inspection carried out today - Tuesday the 25th of June 2024, our service technician was ******* from Francis Home Environment Heating & Air Conditioning. He was very professional and courteous, he performed his inspection in and outside in a very timely manner and at the end explained the results of his inspection. We were very satisfied and would welcome this technician back for future inspections.Thank you!!

    Francis Home Environment Heating & Air Conditioning

    Date: 02/07/2024

    Thank you for leaving us a review, ****!
  • Review fromLee F

    Date: 24/06/2024

    5 stars

    Lee F

    Date: 24/06/2024

    *************************************** from Francis Home Environment was professional and extremely knowledgeable - as was the after hours woman who scheduled the appointment.

    Francis Home Environment Heating & Air Conditioning

    Date: 25/06/2024

    Thank you, ***!
  • Review fromGeorge H

    Date: 05/06/2024

    5 stars

    George H

    Date: 05/06/2024

    Annual maintenance check on our A/C was carried out today by *************************** to our complete satisfaction, as we have come to expect from him.Have been dealing now for 13 years with Francis Home Environment, also more recently purchasing new furnace, A/C and hot water tank and always finding them reliable.

    Francis Home Environment Heating & Air Conditioning

    Date: 10/06/2024

    Thank you, ******!
  • Review fromHoward A

    Date: 04/06/2024

    5 stars

    Howard A

    Date: 04/06/2024

    The annual maintenance of our furnace and air conditioner was carried out in a professional manner. Although both systems are rather old, their efficiency and effectiveness is admirable. The technician was honest in his assessment of the performance of both cooling and heating.

    Francis Home Environment Heating & Air Conditioning

    Date: 02/07/2024

    Thank you, ******!
  • Review fromPaolo P

    Date: 04/06/2024

    5 stars

    Paolo P

    Date: 04/06/2024

    Great service from **** at Francis. Explained everything extremely well and was very courteous.

    Francis Home Environment Heating & Air Conditioning

    Date: 10/06/2024

    Thank you for putting your trust in us!

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