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Business Profile

Plumber

Safari Plumbing Ltd.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.5

Average of 2 Customer Reviews

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Review Details

  • Wade W

    Date: 11/07/2024

    Had a leaking outdoor faucet and called Safari as I they are a local company. ****** came to my house and diagnosed the problem. He was unreliable though as he failed to show up for our agreed upon appt time and date. After a 10 day wait, he finally did show. He placed a shut off valve, a replaced the faucet however the install was well below standard. The shutoff valve was placed such it could not be accessed as the duct work block access to it and more importantly the faucet was loose and the pipe twisted when you turned the water on and off. This was a recipe for disaster as it will leak from a joint guaranteed. ****** knew that this was not correct but said this was the best he could do. He could not anchor the faucet to the brick. I wish I could share my video on this platform as it speaks volumes of the professionalism displayed here. I sent an email to the company with said video and they agreed it was not up to par ans offered to send ****** back to fix his errors. I requested a different plumber and ***** came and he was the only bright spot of this experience. He did a great job of fixing Dans incompetence. I dont mind spending extra money if I get good service however this was a ****** that you dont always get what you pay for. I reached out to the owner of the company, ****. He never answered me despite numerous attempts to discuss the matter. Safari was recently sold to **** in 2022 and hence the change in the quality of the service and lack of professionalism. You see a trend in more recent reviews. This is not company it once was. My advice is to stay away! ****** would lose his licence if plumbing was regulated and **** does not care about his customers.

  • Chuck R

    Date: 01/08/2022

    Chuck R

    Date: 01/08/2022

    Very quick response for a leak over the weekend. Can't comment on the price as I needed it fixed and they responded quick enough that I didn't have time to compare with other companies.

    Safari Plumbing Ltd.

    Date: 02/08/2022

    Hi ***** Thank you for the reviews. We are glad that we could help out with the issues. We appreciate you as our ******************************* staffs!

Safari Plumbing Ltd. is BBB Accredited.

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