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Business Profile

Computer Hardware

Wolters Kluwer Canada Limited

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMajid H

    Date: 29/11/2024

    1 star
    We have been loyal clients of ****** for over 20 years, and until recently, have trusted their services for our e-filing needs. However, we have encountered a significant issue with a new E-file Number that we received from the CRA, which begins with two letters followed by three digits. Unfortunately, this new number cannot be used to submit e-files for tax years prior to 2020 (both T1 and T2 filings) through ******.
    Despite my persistent efforts to resolve this issue, there has been no meaningful progress. I reached out to the CRA’s E-file Help Desk for assistance, and they informed me that they had contacted ****** about the problem. However, I was told that ****** insisted there was no issue on their end with the e-filing process. This response, with no further explanation or constructive action, has left me deeply dissatisfied and frustrated, especially given the urgency of this matter.
    It is incredibly concerning that, despite clear evidence that the issue is on my side, no one has taken responsibility or offered any tangible solution. The lack of accountability and effective communication in addressing this matter is unacceptable and has caused significant disruption to our operations.

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