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Business Profile

Credit Cards and Plans

Brim Financial

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Cards and Plans.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Angela H

    Date: 24/07/2023

    This card only ever worked sometimes and seldom worked overseas - the entire reason I got it.
    My son and I received new cards in May but the app and website still say our account expired in May today on July 24th. Absolutely the worst, most dysfunctional, app, web page, etc. My son has followed the steps to activate his card four times and it still does not work. I don't even bother because it has almost never worked for me. The balances never match, they can never explain why item for item payments don't clear up balances. The folks on the phone are pleasant but not helpful unless the problem is the frequent occurrence of the spending limit being reached regardless of zero balance due. I locked the cards a month ago because a gym where we'd canceled our contract two months ago kept charging us and Brim is STILL letting the charges go through despite the cards not working for any other purpose.

  • Brian F

    Date: 26/01/2023

    We got a Brim MC for the no foreign exchange fees. My wife used hers in SA without issue but I have never had the need to use mine yet. Last month I got e-mail notification on my card saying that 22 charges to a ******* in Georgia (I live in Canada eh) each for the same amount just over $200 each & each about 1 minute apart. We immediately followed the instructions to call to report that it was not us. The wait time on the phone averages an hour & we've called twice already. They cancelled my card & I have yet to receive a replacement. They could not explain how this happened but said it was going to the fraud division. We then received a request for the monthly payment showing all charges were still on the card! Over $4,000. We called again & were told to pay the minimum until it is resolved. We did and are still waiting for resolution. Court is next if they don't fix this. No surprise that Brim is not BBB affiliated.

Brim Financial is NOT a BBB Accredited Business.

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